People Services Assistant - 18 month contract

Joining Arup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Arup is the creative force at the heart of many of the world's most prominent projects in the built and natural environment. Working in more than 140 countries, the firm's designers, engineers, architects, planners, consultants, and technical specialists work with our clients on innovative projects of the highest quality and impact.

The Opportunity

We are looking for a People Services Assistant who will work within the centralised People Services Team providing People Services administration (HR) support to Members, Managers & Leaders across UKIMEA within the Firm including transactions processes and first-line advice. Our dedicated People Services Assistants are first points of contact providing HR advice, operational and transactional services to Members, Managers and Leaders, with a key focus on member experience and maximising members productivity. This role will be a fixed term 2 year contract role.

Key Responsibilities

• Demonstrable process experience and an overall understanding of HR administration of the full employee life-cycle events i.e salary changes, promotions, family leave, leave of absence etc.
• Preparing various people data reports.
• Working with payroll, pension, benefits, and other various stakeholders.
• New hire administration and onboarding.
• Conducting exit interviews.
• Can respond and process queries on family-friendly policies and benefits, including first-line discussions with employees to explain policy and procedure.
• Follow agreed processes and standard operating procedures to ensure consistent service is provided to employees in line with Service Level Agreements (SLA).
• Experience in HR systems, in particular, Oracle.
• Contribute to continuous improvements within People Services team with the member experience at heart, question and challenge the traditional way or view.
• Actively contribute to the delivery of people priorities and projects.

Is this role right for you?

• Previous experience within a fast-paced administration role, ideally within a People Team shared service center.
• Good knowledge of Microsoft Office: Word, PowerPoint, Excel and an understanding of people systems an advantage.
• Highly organised and responsive, with ability to work to tight deadlines.
• Sees change as an inevitable part of life and adapts to this in a positive way looking at continuous improvements of processes, systems, content and advice in People services.
• Comfortable to challenge and always working to seek ways in which People Services can 'add value.'
• Excellent communication and interpersonal skills, comfortable collaborating and managing the expectations of a range of internal stakeholders and vendors.
• Able to maintain strong attention to detail in a busy environment.
• Manages sensitive and confidential matters in an appropriate manner.

What We Offer You

At Arup, we care about each member’s success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.

Different people, shared values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference.

We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.

Our Application Process

To understand what to expect next, please visit Stay safe online - Arup will never ask for your bank details as part of our recruitment process. Recruitment Agencies - We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on the list.