Technical Software Vendor Manager in Newcastle upon Tyne

Overview

Join to apply for the Technical Software Vendor Manager role at Arup.

Joining Arup

Arup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

The Opportunity

As a Technical Software Vendor Manager at Arup, you will play a unique and pivotal role at the intersection of global project teams and leading software vendors, representing Arup's interests in high-impact meetings and partnership initiatives. This position offers you the chance to drive and manage communications with a worldwide community of technical software users, influence the negotiation and management of major commercial software agreements, and collaborate with a diverse, talented digital technology team. By learning from experts around the world, you'll not only shape the future of our digital capabilities but also accelerate your own professional growth in an environment that values innovation, collaboration, and international reach.

Key Responsibilities

• Internal Stakeholder Management: Contribute to and execute against the vendor stakeholder management plan; Build and maintain a network of Arup technical software stakeholders (Users, SMEs, Skills Network Leads); Attend, record and communicate outcomes from regular internal stakeholder meetings; Manage everyday interfaces with Arup procurement, cyber security, technical support and software deployment teams; Support Arup initiatives related to 3rd party technical software as required.
• Vendor Management: Contribute to and execute against vendor customer success plan; Represent the interests of Arup's technical software user community at weekly vendor meetings; Collate and centrally share minutes of all meetings; Capture and manage delivery of actions arising from vendor meetings; Day-to-day management of vendor related activities.
• Communications, Learning & Development, Procurement: Project manage delivery of customer success activities; Coordinate software adoption and scaling plans; Coordinate Learning & Development interfaces; Monitor and report on usage of technical software; Capture and report on vendor KPI data; Contribute to and execute against the Strategic Partnerships Comms Plan; Manage vendor-related communications to the global Arup technical software user community; Coordinate Vendor Events; Engage with SME & SN communities to identify learning requirements; Define and agree proactive training programs; Measure and report on performance against plan; Support negotiation and management of vendor commercial agreements as required.

A typical day as a Technical Software Vendor Manager at Arup is dynamic and collaborative, involving close engagement with both internal stakeholders and leading software vendors. You could start the day with a subject matter expert to understand emerging business challenges related to technical software, raise these in a wider agenda, and follow up with a comms release to a Global Skill Network.

You will have the opportunity to do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

Is this role right for you?

• You're passionate about enabling teams to maximize the potential of technical software and excited by shaping the future of digital delivery at a global scale.
• You communicate confidently across all levels and can manage complex stakeholder relationships, both internally and externally.
• You have hands-on experience with AEC technical software and understand its role in successful project delivery.
• You thrive in an international, multi-disciplinary environment and bring a proactive, solutions-focused mindset to everything you do.
• You bring motivation and self-direction to manage your workload in alignment with business priorities.

If this role is not quite what you are looking for, please sign up to our Talent Community to receive updates on roles that may suit you. You can email Kat.Falepau@arup.com with questions. All applicants must apply directly via the job portal; applications sent via email will not be considered.

What We Offer You

At Arup, we care about each member's success and provide an attractive total reward package. This includes competitive pay, opportunities to belong, grow and thrive, health and wellbeing support, learning opportunities, and the potential to contribute to Arup's legacy. Profit Share is a key part of our reward.

Our Commitment to Diversity & Inclusion

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds and identities. We are committed to accessibility in our recruitment process and workplaces and will provide reasonable adjustments as needed.

Our Application Process

To understand what to expect next, please visit our Careers page. Our aim is to make the process streamlined and easy for applicants. Stay safe online—Arup will never ask for payment or bank details as part of our recruitment process.