Marketing Data Analyst

At Arup we’re dedicated to shaping a better world. Our purpose, shared values and collaborative approach have set us apart for over 80 years. We solve the world's most complex problems and deliver what seems impossible, with curiosity and creativity. We’re a thriving and growing organisation which offers you many possibilities to shape a better world, and your future.

In an increasingly competitive marketplace, our Marketing, Communications, and Business Development (MCBD) team enables Arup to build and protect our reputation, deepen client relationships, win quality work, and attract top talent. This role will be key in achieving our strategic market and client ambitions. We are seeking to hire a Marketing Data Analyst to strengthen our MCBD function.

The Opportunity: This role is within the evolving global business development team. You will be working with business development personnel across the firm, including those responsible for the development of client systems and those running business development programmes such as the client programme, the contractor programme and initiatives identified by the Business and Markets Executive / Business Growth and Client Systems leadership. The winning of work and associated activities are key to the success of Arup, more than ever before. This is an opportunity to be part of the team enabling firm growth.

Key Responsibilities:

• Develop and assist in the development of all forms of Power BI reporting utilizing CRM, finance and other data for use by the marketing, communications, business development and Business and Markets communities across Arup.
• Work with leadership, MCBD and other members of the Client Systems team to define requirements for reporting, to sketch out possible solutions, and to elicit feedback once reporting has been created.
• Support the coordination of the Marketing Data Warehouse. Work with our digital marketing experts on our data warehouse that stores data from our digital marketing platform, Marketo, and its evolution to encompass website and social media data.
• Bring your expertise in reporting to support the development of CRM and other tools so that our data is best configured to produce the reporting we need.
• Explore the use of AI to support development of reporting solutions as well as generate insights into our business growth department.
• Collaborate with the wider ARUP’s analytics community in predictive modeling and statistical analysis projects that would help surface insights around improving our work-winning processes.

Requirements:

• Experience in the use of Power BI plus high-level Excel skills. Desire to grow these skills. Potential interest in languages such as Python and tools such as Databricks and SQL querying.
• Experience working with CRM and/or finance data. Knowledge of how to clean data prior to processing.
• Strong analytical and problem‑solving skills. Ability to think laterally to suggest potential solutions.
• Strong interpersonal and communication skills, both written and verbal.

Qualifications and Accreditations:

• Degree, postgraduate qualification in Information Technology, Computer Science, Knowledge Management or a related field.

Knowledge and Experience:

• Experience in data management, knowledge management and analytics.
• Knowledge of client systems and software development.
• Proficiency in marketing and communications related technologies, and knowledge of marketing data including bidding and clients data.
• Experience in building trusted relationships with internal stakeholders.
• Knowledge of current trends in AI, data information, machine learning and data quality is a plus.

Skills and Attributes:

• Skills in strategic thinking and analysis and problem-solving.
• Communication and interpersonal skills.
• Ability to work in a fast‑paced, dynamic environment.
• Ability to work under pressure and manage multiple priorities.
• Able to build collaborative and inclusive working relationships with peers, leaders and other stakeholders.
• High level of personal integrity, professionalism, and inclusive leadership.
• Commitment to exemplifying Arup’s aims, particularly those of being a ‘humane organisation’, maintaining ‘quality of work’, and ‘straight and honourable dealings.

What We Offer You:

At Arup, we care about each member’s success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognizes the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.

We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you’ll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs.

Different People, Shared Values:

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross‑cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference.

We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact nick.newell@arup.com to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.

Stay safe online – Arup will never ask for your bank details as part of our recruitment process.

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