Lead Digital Service Designer — Transform Public Services

Lead Digital Service Designer — Transform Public Services

Full-Time 51750 - 63250 £ / year (est.) No working from home possible
Arup

At a Glance

  • Tasks: Lead human-centred digital service design for diverse clients from discovery to beta.
  • Company: Join Arup, a forward-thinking company transforming public services.
  • Benefits: Competitive salary and the chance to work on impactful projects.
  • Other info: Opportunity to work with a dynamic team and grow your career.
  • Why this job: Make a real difference in public services while collaborating with talented professionals.
  • Qualifications: Experience in service design and confidence in leading design activities.

The predicted salary is between 51750 - 63250 £ per year.

Arup is seeking a Senior Service Designer to lead human-centred digital service design across discovery to beta for diverse public and private sector clients.

You will work with researchers, UX/UI designers, business analysts, software developers, data specialists and technical experts.

The role requires confidence in leading design activities with senior stakeholders, contributing to bids, and translating user needs into service concepts and delivery backlogs.

Visa sponsorship is not available.

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Lead Digital Service Designer — Transform Public Services employer: Arup

Arup is an exceptional employer, offering a dynamic and inclusive work culture in Leeds that fosters collaboration and innovation. Employees benefit from competitive pay, comprehensive benefits, and ample opportunities for professional growth, making it an ideal place for those looking to make a meaningful impact in security advisory services.

Arup

Contact Details:

Arup Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lead Digital Service Designer — Transform Public Services

Show Off Your Portfolio

In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.

Get Involved in Design Communities

Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.

Tailor Your Applications

When you find a role that excites you, like the one at Arup for a Lead Digital Service Designer — Transform Public Services, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!

Leverage Social Media

Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Arup before they go live!

We think you need these skills to ace Lead Digital Service Designer — Transform Public Services

Human-Centred Design
Service Design
Stakeholder Management
User Needs Analysis
Design Leadership
Collaboration with Cross-Functional Teams
Bid Contribution

Some tips for your application 🫡

Showcase Your Design Process:When you're applying for a UX/UI Design role like Lead Digital Service Designer — Transform Public Services at Arup, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!

Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Arup does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.

Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Arup. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.

Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Arup.

How to prepare for a job interview at Arup

Show Off Your Portfolio

When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Arup, be prepared to discuss your design decisions and how they solve specific user problems.

Prepare for Design Challenges

Expect to face some practical design tasks during your interview. Arup might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!

Know the Tools of the Trade

Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Arup!

Show Passion for User Experience

In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Arup is looking for.