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- Tasks: Lead the design and implementation of an innovative HR self-service platform.
- Company: Join Arup, a company dedicated to shaping a better world for over 75 years.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
- Other info: This is a 2-year fixed-term contract with excellent career development potential.
- Why this job: Make a real impact by enhancing member experiences with cutting-edge HR technology.
- Qualifications: Experience in HR systems and a passion for improving user experiences.
The predicted salary is between 50000 - 60000 £ per year.
Joining Arup's purpose, shared values and collaborative approach have set us apart for over 75 years, guiding how we shape a better world.
As part of the Fusion programme, we are implementing Oracle Cloud HCM, including the Oracle HR Helpdesk module. We are seeking a Member Experience Lead to support the transition to the new system and ways of working for all our impacted colleagues, within People Services and throughout the organisation. There will be a big shift to self-service for all Arup members, who will be able to access help via multiple channels and benefit from a robust knowledge base, secure data handling and intelligent routing of inquiries, and it is critical that the change activities to support this shift are delivered effectively and efficiently. We anticipate this role will be a 2 year fixed-term contract.
This role will:
- Work closely with the Service Design Implementation Lead to lead the design, implementation, and ongoing optimisation of our HR self service platform and helpdesk built on Oracle HCM and Oracle HR Help Desk, ensuring that Arup members get the most from the new capabilities that the programme will make available, driving business outcomes.
- Work with stakeholders and suppliers external to the programme team to ensure adoption of the latest Oracle HCM and Helpdesk updates and drive continuous improvement.
- Align with training and learning functions within Change and Engagement to ensure an integrated experience for stakeholders, giving them everything they need to use the new technology.
Key Responsibilities:
- Lead the design and delivery of the HR self service platform, and support the broader HR Helpdesk implementation, using Oracle HCM and integrating with Oracle HR Help Desk, ensuring a high quality, member and line manager experience.
- Own the end to end customer experience for HR self-service.
HR Self-Service Adoption Lead employer: Arup
Contact Detail:
Arup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Self-Service Adoption Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Arup on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by understanding the Oracle HCM system inside out. We should be ready to discuss how we can enhance the HR self-service experience and drive adoption among Arup members.
✨Tip Number 3
Showcase our problem-solving skills! Think of examples where we've successfully led change or improved processes. This will demonstrate our ability to support the transition to the new HR platform effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows that we’re genuinely interested in joining the Arup team.
We think you need these skills to ace HR Self-Service Adoption Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Self-Service Adoption Lead role. Highlight relevant experience and skills that align with the job description, especially around self-service platforms and stakeholder engagement.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your understanding of Oracle HCM and how you can contribute to the team.
Showcase Your Collaborative Spirit: Since Arup values collaboration, make sure to include examples of how you've worked effectively in teams. Share stories that demonstrate your ability to lead projects and engage with stakeholders, as this will resonate well with the hiring team.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Arup
✨Know Your Stuff
Make sure you understand the ins and outs of Oracle Cloud HCM and the HR Helpdesk module. Brush up on how self-service platforms work and be ready to discuss how they can improve user experience. This shows you're not just interested in the role, but that you’re genuinely invested in making a difference.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various stakeholders, be prepared to share examples of how you've successfully collaborated in the past. Highlight any experiences where you’ve led design or implementation projects, especially those that required input from multiple teams.
✨Emphasise Change Management Experience
Talk about your experience with change management, particularly in tech transitions. Discuss how you’ve helped others adapt to new systems or processes, and be ready to suggest strategies for ensuring smooth adoption of the new HR self-service platform at Arup.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about the specific challenges Arup faces with the current HR systems or how they measure success in member experience. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.