Senior Business Information Coordinator in Cardiff

Arup is the creative force at the heart of many of the world’s most prominent projects in the built environment and across industry. Working in more than 140 countries, the firm’s designers, engineers, architects, planners, consultants, and technical specialists work with our clients on innovative projects of the highest quality and impact. As a wholly independent organisation, we are owned in trust for the benefit of our employees and their dependants: with no shareholders or external investors we determine our own business priorities and direction.

The Opportunity

Arup is seeking a highly organised and detail-oriented Senior Business Information Coordinator to join our Project Library Team. In this key role, you will act as a data custodian for Arup’s corporate project database—an essential resource that showcases our global project experience and supports bid preparation, internal systems, and AI applications. Your work will directly contribute to Arup’s strategic integration of data, technology, and artificial intelligence. You’ll be responsible for maintaining high-quality metadata, managing taxonomies, training users, and responding to complex enquiries. Beyond key tasks, you’ll have the opportunity to lead and support innovative projects such as designing new data structures, mapping to external taxonomies, enhancing user interfaces, and automating manual processes. Collaboration with other teams across the firm may also be a vital part of your role, offering variety and scope to apply your expertise in information management. If you're passionate about data quality, digital transformation, and making a meaningful impact within a global organisation, we’d love to hear from you. Join us in shaping the future of information management at Arup!

Is this role right for you?

• Edit and review metadata received via multiple project information submission systems, guaranteeing consistency and data quality standards are met.
• Respond to complex enquiries, providing accurate and timely information that supports business development, marketing, and operational planning.
• Maintain and update taxonomies to support the effective organisation and retrieval of project record information, including mapping to external taxonomies and developing new data structures.
• Provide user training and ongoing support to colleagues, enhancing their understanding and use of our project data systems.
• Support improvements in user interfaces.

What We Offer You

At Arup, we care about each member’s success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We also provide private medical insurance, life assurance, accident insurance and income protection cover. In addition, you’ll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs.

Different People, Shared Values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.