At a Glance
- Tasks: Provide front-of-house services and support administrative tasks in a dynamic office environment.
- Company: Join AMS, a global workforce solutions firm with a focus on innovation.
- Benefits: Gain valuable experience in a professional setting with potential for future opportunities.
- Other info: Immediate start available for a two-week contract in Bristol.
- Why this job: Make a real impact on visitor experiences while developing your skills.
- Qualifications: Previous experience in a similar role and good knowledge of MS Office required.
The predicted salary is between 30000 - 40000 € per year.
We are AMS, a global total workforce solutions firm that enables organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.
We are looking for a Facilities Assistant for a 2-week contract based in Bristol on behalf of our client Arup. This exciting opportunity has arisen for a Welcome Experience Assistant to provide robust support within the Bristol office as part of the Workplace Facilities Management Team. This is a pivotal support role and will bear a significant impact on external and internal clients and visitor experience within the office environment. In this role, you will be providing a front of house service to visitors and staff and assist with administrative tasks if required. In certain locations, this role may encompass elements of Workplace and Facilities Management duties.
Key responsibilities:- Visitor Reception: Provide front-of-house services, including registering and welcoming staff and guests. Ensure excellent customer care and inform all visitors about Health & Safety procedures.
- Telephone Management: Answer telephones, liaise with central telephony, take accurate messages, and assist callers proactively. Handle query calls efficiently.
- Mail and Courier Services: Manage incoming and outgoing post, order couriers, and arrange taxis.
- Meeting Room Coordination: Book meeting rooms, refreshments, and AV/Tele/Video Conferencing facilities (Condeco). Track Condeco bookings from other offices and clarify visitor requirements, such as dietary needs.
- Catering and Hospitality: Provide drinks to visitors and manage catering provisions for meetings.
- Meeting Room Setup: Set up meeting rooms, including AV equipment if needed, and ensure conference rooms are tidy before and after use.
- Data Management: Input data into Arup systems as required.
- Stationery Supplies: Order and maintain stationery supplies.
- Office Maintenance Reporting: Report office maintenance and equipment issues.
- General Administrative Duties: Perform general administrative tasks, such as document management.
- Team Support: Assist other Workplace and Facilities Management staff as needed.
- Experience working in a similar position previously.
- Good knowledge of MS Office Suite.
- Can-do attitude.
- Available for an immediate start.
If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. Please note that due to recent changes in Off Payroll (IR35) legislation, our client only operates with contractors that operate via a PAYE model. We are unable to accept applications from candidates wishing to operate under their own Limited Company.
Facilities Assistant in Bath employer: Arup CWS
At AMS, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. As a Facilities Assistant in our Bristol office, you will be part of a supportive team that values your contributions and provides opportunities for professional growth. With a strong focus on employee well-being and a commitment to excellence in service delivery, AMS is the ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Assistant in Bath
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Arup and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the Facilities Assistant role and be ready to share specific examples.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Facilities Assistant in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Facilities Assistant role. Highlight any relevant experience you have in front-of-house services, administrative tasks, or customer care. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your can-do attitude and any specific experiences that relate to the responsibilities listed in the job description.
Show Off Your MS Office Skills:Since good knowledge of the MS Office Suite is a must, make sure to mention any specific software you've used and how you've applied it in previous roles. We love seeing practical examples of your skills in action!
Apply Through Our Website:Don't forget to apply through our website! It’s the easiest way for us to receive your application and get back to you with updates. We’re excited to hear from you and see how you can contribute to our team!
How to prepare for a job interview at Arup CWS
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Facilities Assistant role. Familiarise yourself with the key responsibilities like visitor reception and meeting room coordination. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role involves a lot of front-of-house interaction, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to ensure a positive experience for visitors or colleagues.
✨Prepare for Practical Scenarios
Expect questions that might put you in real-life scenarios related to the job. For instance, how would you handle a difficult visitor or manage multiple phone calls at once? Practising these scenarios can help you respond confidently during the interview.
✨Demonstrate Your Team Spirit
This position requires supporting various team members, so be prepared to discuss how you work well in a team environment. Share examples of how you’ve collaborated with others in previous roles, especially in administrative or facilities management tasks.
