Disaster Recovery Operations Manager

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. Infrastructure Platforms is a multidisciplinary technical engineering function globally distributed as part of a wider Technology Services offering, positioned within the Digital Technology Group of Arup.

The Opportunity

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity to do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

As one of several Technical Operations Managers, you will be responsible for ensuring the delivery and quality assurance of disaster recovery capabilities for our technical infrastructure and services across both public and private cloud environments. In this role, you will collaborate with other operations specialists and engineers who share a passion for technology. This environment will offer you opportunities to learn from others and share your knowledge in a cross-collaborative, supportive environment. With a varied infrastructure covering multiple cloud environments and cutting-edge solutions spanning compute, networks, and the modern workplace, you will have the chance to expand your skill set further.

As part of the role, you will:

• Develop, coordinate, and implement disaster recovery programs
• Analyse potential risks and their impact on the organisation
• Plan and manage drills and training for staff to ensure effective disaster responses
• Establish and maintain comprehensive disaster recovery documentation
• Conduct post-disaster or drill evaluations and make necessary adjustments
• Collaborate with technical teams to ensure data protection and system backups
• Stay current on industry trends, disaster risks, and best practices
• Communicate disaster recovery plans to stakeholders
• Ensure compliance with legal and company disaster recovery requirements

A typical day will involve interacting with Technology Team Service Leads, Engineers, and Analysts, as well as your Technical Operations colleagues. Together, you will determine and validate current safeguards, identify opportunities for improvement, and set forth the required initiatives. This will include designing, documenting, implementing, validating, and testing the technical services and solutions that our business relies on for its daily operations.

Is this role right for you?

This role is right for you if you can:

• Demonstrate in-depth knowledge of disaster recovery, infrastructure, and cloud technologies.
• Identify, develop, coordinate, and implement disaster recovery programmes, solutions, and initiatives, along with relevant testing and supporting documentation to ensure conformity of technical solutions.
• Collaborate effectively with technical teams to ensure adequate data and system protection.
• Demonstrate experience as a disaster recovery manager within a global-scale technical environment.
• Communicate to an excellent standard, both in writing and verbally.

What we offer you

At Arup, we care about each member’s success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. We care about you and want you to perform at your best, which is why we offer one of the most competitive benefits packages in our sector. As a member organisation, everyone shares in our success through a global profit share scheme (payments are dependent on the firm’s financial performance). We also provide private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you’ll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs.

Different people, shared values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference.

We are committed to making our recruitment process and workplaces accessible to all candidates. Please email to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.

Our Application Process

To understand what to expect next, please visit our Careers page. Our aim is to make this process as streamlined and easy as possible for our applicants. If you feel there are some improvements needed in our process, please feel free to reach out.