Arundel House Hotel is an independent hospitality company located in the historic city of Cambridge, United Kingdom. The hotel offers comfortable accommodation and attentive guest services in a warm, welcoming environment. Team members are encouraged to deliver a high standard of service and contribute to memorable stays for both leisure and business guests. The company values professionalism, reliability, and a guest-centered approach across all hotel operations, fostering a supportive and service-focused workplace. Working at Arundel House Hotel provides opportunities to grow within a close-knit team dedicated to exceptional hospitality.
We are looking for a motivated and enthusiastic Hotel Sales Assistant to join our team and help promote our hotel and facilities.
Key Responsibilities:
- Promote the hotel’s facilities, services, rooms and packages to potential customers.
- Create and promote attractive hotel offers and special packages.
- Add and update offers, promotions and relevant content on the hotel website.
- Prepare and send email marking campaigns and promotional offers to customers.
- Respond to sales enquiries and help convert enquiries into bookings.
- Support the hotel in increasing rooms bookings, events, dining and other revenue opportunities.
- Work with the Front Office Operations Manager to ensure promotions are accurate, appealing and up to date.
- Monitor customer response to promotions and identify opportunities to increase sales.
About You:
We are looking for someone who is:
- Experience in hotel sales, hospitality, tourism, marketing or a similar role.
- Confident, friendly and commercially minded.
- Comfortable promoting products and services to customers.
- A good communicator with excellent written and verbal English.
- Confident using websites, email marketing and social media.
- Organized and able to manage multiple promotions and deadlines.
- Working Hours 9-5 Monday to Friday
- 28 Days Holiday (Including Bank Holidays)
- Meals included during shift
If you are passionate about hospitality and enjoy finding creative ways to increase hotel sales, we want to hear from you.
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