At a Glance
- Tasks: Provide exceptional customer service and support pet owners at various locations.
- Company: Join a compassionate veterinary group dedicated to animal care.
- Benefits: Generous holiday, staff discounts, enhanced parental leave, and mental health support.
- Other info: Flexible working hours with a supportive team environment.
- Why this job: Make a difference in the lives of pets and their owners while gaining valuable experience.
- Qualifications: Experience in reception preferred; passion for pets and strong communication skills required.
The predicted salary is between 27019 - 27019 £ per year.
Based at all of our busy hospitals and branch clinics, this is a ‘roving’ receptionist role that will be based in all locations and will be compensated additionally for the travelling aspect.
Responsibilities
- Deliver exemplary customer service at all times, offering compassion, patience and dedication in a variety of situations.
- Collaborate with the clinical team as an essential link between customers and veterinarians.
- Manage reception activities and assist customers with their pets.
Requirements
- Experienced receptionist, ideally from a veterinary or clinical background, although not essential.
- High level of confidence and passion for working with customers and their beloved pets.
- Valid driving licence (required due to the nature of the role).
- Sufficient computer skills for daily tasks.
- Demonstrate values of humility, respect, empathy, work ethic, honesty, communication and teamwork.
Benefits
- Training opportunities.
- Standard pension benefit.
- 40% staff discount for own pets.
- Enhanced parental leave (6 months paid at 90%).
- Enhanced sickness benefit (2 weeks at 100%).
- Generous holiday (7 weeks, including bank holidays).
- Occupational health resources, including mental health support.
Salary & Working Hours
£27,019.20 per annum based on 40 hours per week. The role usually requires 4‑day weeks, with 10‑hour shifts totaling 40 hours per week and a 1‑hour lunch break. Rota Requirement for everyone to join the weekend and bank holiday rota.
Location
The role is roving across all hospital and branch clinic locations, with additional compensation for travel.
Equal Opportunity
Arun Veterinary Group, South Downs Emergency Vets and South Downs Veterinary Referrals are all equal opportunity employers and do not discriminate on grounds of age, race, religion, ethnic origin, gender, sexual orientation, or disability in relation to recruitment and employment.
Veterinary Receptionist – Multi Site in Worthing employer: Arun Veterinary Group
Arun Veterinary Group offers a dynamic and supportive work environment for Veterinary Receptionists, with a strong emphasis on exemplary customer service and teamwork. Employees benefit from generous holiday allowances, enhanced parental leave, and comprehensive training opportunities, all while working across various locations with additional travel compensation. The company fosters a culture of respect, empathy, and professional growth, making it an excellent choice for those passionate about animal care and customer service.
