At a Glance
- Tasks: Guide and develop Mortgage Advisors to elevate their performance and confidence.
- Company: Join a growing financial services company with a strong community focus.
- Benefits: Competitive salary, car allowance, 33 days holiday, and career development opportunities.
- Other info: Dynamic role with opportunities for personal growth and community involvement.
- Why this job: Make a real impact by helping others succeed in their careers.
- Qualifications: CEMAP qualified with strong relationship-building and coaching skills.
The predicted salary is between 42500 - 42500 £ per year.
Salary: £42,500 & performance bonus of £2,500. Car allowance: £4,000. Essential: A full driving licence.
Location: Covering branches across Kent.
Work Pattern: 5 days a week (Monday–Friday: 08:30 start, Saturday: 09:00 start). Office‑based with travel across a wide geographical area, regular evening work, occasional weekends, and occasional working from home.
Benefits: 33 days paid holiday, holiday commission, pension, life insurance, company rewards and incentives, structured career path, employee assistance scheme and paid entry fees for charity events.
This is a brand‑new role designed to elevate the confidence and success of our Mortgage Advisors. You’ll guide new recruits through onboarding, support experienced advisors to reach new heights, and ensure our T&C framework is delivered to the highest standard – all while helping us continue to grow a high‑performing, customer‑focused Financial Services business.
As a Mortgage Advisor, you'll be a wise guide – building trusted relationships, offering insightful advice and helping customers make one of life’s most important decisions. With warm leads and full administrative support, you can focus on what you do best sharing your wisdom and soaring toward success.
What’s in it for you? Competitive salary with car/car allowance – the more you put in, the more you earn. A company that values both customers and colleagues. A strong community focus – helping raise millions for charity.
The Role
- Deliver onboarding and induction support for new Mortgage Advisors.
- Coach and develop existing advisors to improve performance, productivity and protection penetration.
- Conduct observations, KPI reviews, development reviews and CPD support within the T&C framework.
- Support branch integration and help embed new recruits.
- Share best practice and contribute to continuous improvement of sales processes.
- Provide insight, reporting and recommendations to support performance decisions.
- Work closely with Area Mortgage Managers, the Financial Services Director, Training Manager and Home in One Compliance.
The Person
- Motivated by developing others and driving performance.
- CEMAP qualified (or equivalent).
- Strong relationship‑building skills – you know how to connect with people.
- A solid work ethic, organised and the ability to thrive under pressure.
- Experienced in coaching, onboarding or performance management (Financial Services experience ideal).
- Confident working within a T&C framework.
- Full driving licence.
Ready to take charge of your career and spread your wings with us? Apply now and start your journey!
Performance & Development Manager – Kent in Rochester employer: Arun Estate Agencies Ltd
Wards of Kent is an exceptional employer that prioritises the growth and development of its employees, offering a competitive salary, generous benefits including 33 days paid holiday, and a structured career path. With a strong community focus and a commitment to supporting both customers and colleagues, this is an ideal environment for those looking to make a meaningful impact while enjoying a supportive work culture. Join us in elevating the success of our Mortgage Advisors and be part of a dynamic team dedicated to excellence in Financial Services.
StudySmarter Expert Advice🤫
We think this is how you could land Performance & Development Manager – Kent in Rochester
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector, especially those who know about performance and development roles. A friendly chat can lead to insider info or even a referral that could land you an interview.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to see how you align with our mission of supporting Mortgage Advisors. Think about examples from your past that showcase your coaching and relationship-building skills.
✨Tip Number 3
Practice your pitch! You’ll need to communicate your experience and how it relates to developing others effectively. Role-play with a friend or in front of the mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Performance & Development Manager – Kent in Rochester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Performance & Development Manager role. Highlight your coaching and onboarding experience, as well as any achievements in driving performance – we want to see how you can elevate our Mortgage Advisors!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about developing others and how your background aligns with our mission. Be genuine and let your personality come through – we love to see enthusiasm!
Showcase Your Relationship-Building Skills:In your application, give examples of how you've built strong relationships in previous roles. We’re looking for someone who can connect with people, so share stories that demonstrate your ability to engage and inspire others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Arun Estate Agencies Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Performance & Development Manager role. Familiarise yourself with the responsibilities, especially around onboarding and coaching Mortgage Advisors. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Coaching Skills
Since this role involves developing others, be prepared to share specific examples of how you've successfully coached or mentored individuals in the past. Highlight any measurable outcomes from your efforts to demonstrate your impact.
✨Build Rapport with Interviewers
Relationship-building is key in this position. During the interview, focus on establishing a connection with your interviewers. Use active listening and engage with their questions to show that you value their insights and are genuinely interested in the role.
✨Prepare Questions That Matter
Have a list of thoughtful questions ready to ask at the end of your interview. Inquire about the company's approach to performance management or how they support new recruits. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
