At a Glance
- Tasks: Support expert Mortgage Advisors and keep clients updated on mortgage progress.
- Company: Join the largest independent estate agency in the South-East of England.
- Benefits: 33 days holiday, pension, life insurance, and career progression opportunities.
- Other info: 95% of our team love their work and feel valued.
- Why this job: Start as a trainee and advance within 6 months in a supportive environment.
- Qualifications: Customer-focused attitude and strong problem-solving skills; mortgage knowledge is a plus.
The predicted salary is between 24850 - 26000 € per year.
Mortgage Matters - Wards of Kent
Start Date: ASAP
Salary: £24,850 (On Target Earnings: £26,000)
Location: Medway
Work Pattern: Monday to Friday, alternate shifts of 8:30am – 4:30pm and 9:00am – 5:00pm
Benefits:
- 33 days holiday (plus an extra day off for your birthday)
- Pension
- Life insurance
- Company rewards & incentives
- Career progression
- Employee assistance scheme
- Paid entry fees for charity events
We’re looking for someone to join our team and provide crucial support to our expert Mortgage Advisors. You’ll start as a trainee, receive full training, and be on your way to advancing within 6 months!
Arun Estates is the largest independent estate agency in the South-East of England. Our mortgage services, Mortgage Matters, is part of the Arun Estates network, which includes over 100 branches across well-known brands like Wards of Kent, Douglas Allen, Cubitt & West, and Pittis.
What will I be doing?
- Keeping clients updated on the progress of their mortgage
- Liaising with lenders, solicitors, mortgage advisors, and managers
- Ensuring compliance with regulations, including data protection
- Maintaining accurate records and filing systems
What We’re Looking For:
- A professional, customer-focused attitude
- Strong problem-solving skills and the ability to stay calm under pressure
- Motivated, hardworking, and driven
- Excellent organisational skills with the ability to prioritise
- Knowledge of the mortgage process (preferred but not essential)
Why Join Us?
- 95% of our people enjoy their work
- 95% share our company values
- 92% think the company is a great place to work
- 92% feel valued by their directors
Mortgage & Protection Progressor - Medway City Estate in Rochester employer: Arun Estate Agencies Ltd
At Mortgage Matters, part of the Arun Estates network, we pride ourselves on being an excellent employer, offering a supportive work culture where 95% of our team enjoy their roles and feel valued. Located in Medway, we provide comprehensive training for our Mortgage & Protection Progressor position, alongside generous benefits such as 33 days holiday, career progression opportunities, and a commitment to employee well-being through our assistance schemes. Join us to be part of a thriving team that values your contributions and fosters professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Mortgage & Protection Progressor - Medway City Estate in Rochester
✨Tip Number 1
Network like a pro! Reach out to people in the mortgage industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to mortgage processes. We recommend role-playing with a friend to boost your confidence and get comfortable with the lingo.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let them know why you're excited about the role and how you can contribute to their team. A positive attitude goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Mortgage & Protection Progressor - Medway City Estate in Rochester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match what we're looking for in a Mortgage & Protection Progressor. Highlight any customer service experience or organisational skills you've got, as these are key for the role!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to show us your enthusiasm for the role and how your background makes you a great fit. Don’t forget to mention why you want to work with us at Mortgage Matters!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in the past. We love candidates who can stay calm under pressure and find solutions, so let us know how you've done this before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Arun Estate Agencies Ltd
✨Know Your Mortgage Basics
Even if you’re not an expert yet, having a basic understanding of the mortgage process can really impress your interviewers. Brush up on key terms and concepts so you can confidently discuss them during your interview.
✨Showcase Your Customer Focus
Since this role is all about supporting clients, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help someone out.
✨Demonstrate Problem-Solving Skills
Prepare to discuss times when you faced challenges and how you resolved them. This will show that you can stay calm under pressure and think critically, which are essential skills for this position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. It shows your genuine interest and helps you assess if it’s the right fit for you.
