Mortgage Matters - Wards of Kent
Start Date: ASAP
Basic Salary: Β£25,000
Location: Medway City Estate
Hours: Monday to Friday 8:30am to 4:30pm
Benefits:
- 33 days paid Holiday (Plus an additional day off for your birthday)
- Pension
- Life Insurance
- Company Rewards and Incentives
- Employee Assistance Scheme
- Free onsite parking
- Sponsorship for charitable entry events
At Mortgage Matters and Arun Estates (our parent company) we need people who genuinely enjoy helping people and want to do a great job, day in day out.
A mortgage is probably the most expensive cost any of us will bear. That is why we pride ourselves on giving our mortgage customers the best advice and service possible and a vital part of this is making sure that their mortgage applications are accurate and supported by all the correct details. You will enjoy being relied upon to do a great job and make a difference.
You will be working in a centralised team of compliance professionals under our mortgage services brand, Mortgage Matters.
What will you do every day?
- Review and audit sales files for compliance
- Conduct customer care calls
- Identify and rectify discrepancies in applications
- Ensure all applications are compliant and up to date
- Provide remote support to estate agency branch Mortgage Advisors
- Identify trends and recommend related training needs
What will you offer us?
- Attention to detail
- Good communication skills
- Self-motivation
- A desire to take accountability and responsibility and recognise the importance of your role
- The ability to prioritise your work
- A great work ethic and focus
- Tenacity
- An understanding of the Mortgage Industry (advantageous although not essential)
IND5
Mortgage Compliance Quality Assurance Coordinator β Rochester employer: Arun Estate Agencies Ltd
Cubitt & West is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary with uncapped commission potential and a structured career path. Located in Bognor, the company fosters a supportive work culture that values feedback and innovation, alongside generous benefits such as a company car or allowance, extensive holiday leave, and active involvement in community initiatives. Join us to be part of a dynamic team that not only excels in lettings but also champions personal development and community engagement.