At a Glance
- Tasks: Boost brand trust and conversion through innovative marketing strategies and community engagement.
- Company: Join Wards of Kent, part of Arun Estates, the largest independent estate agency in the Southeast!
- Benefits: Enjoy 33 days holiday, birthday off, pension, life insurance, and more perks.
- Other info: Hybrid working model with a vibrant team culture and excellent career growth opportunities.
- Why this job: Make a real impact by helping customers choose us and supporting local branches.
- Qualifications: Experience in marketing, customer engagement, or branch support is a plus.
The predicted salary is between 35000 - 35000 £ per year.
Wards of Kent
Start date: ASAP
Salary: £35,000
Location: Medway City Estate with hybrid working (3 days office / 2 days home)
Hours: Monday to Friday 09:00 – 17:30
Beneficial: Full driving licence and your own car
Benefits: 33 days paid holiday, extra day off for your birthday, pension, life insurance, company rewards & incentives, free on-site parking, employee assistance scheme, paid entry fees for charity events
We’re Wards of Kent, part of Arun Estates – the largest independent estate agency in the Southeast! With over 90% employee satisfaction, we know how to make work both productive and enjoyable!
The Role
This is not a traditional marketing role focused purely on advertising or content. Your mission:
- Increase trust
- Improve conversion
- Support branches to win more business
You’ll help customers understand why they should choose us, strengthen our local reputation and ensure branches have the right tools, campaigns and support to succeed.
Instruction Conversion & Trust Building
You’ll help increase valuation-to-instruction conversion by building trust and improving presentation.
Responsibilities
- Reviews & testimonials strategy
- Customer case studies & success stories
- Why Choose Us content
- Trust & reassurance messaging
- MovePal nurture journeys
- Promotions & customer campaigns
- VideoAsk content & performance
Your focus: Convert more opportunities into instructions.
The Arun Way & Outpassioning
Bring our culture and customer promise to life across the business.
- Internal communications linked to The Arun Way
- Supporting Outpassioning campaigns
- Reinforcing Helping Principles
- Gathering branch success stories
- Sharing real customer moments
- Turning success into compelling content
Branch Support & Liaison
Be the key link between Marketing and branches.
- Supporting local campaigns
- Acaboom content & optimisation
- Prospecting materials
- Letters & campaign content
- Coordinating rollouts
- Office-specific marketing support
You’ll work closely with branches to help them perform at their best.
Internal Engagement & Reputation
- Gathering branch feedback
- Improving Marketing communication
- Reputation management & reviews
- Campaign analysis & recommendations
- Ensuring consistent messaging
- Monitoring AI recommendation performance
Community & Local Trust
- Fundraising & charity partnerships
- Local visibility initiatives
- Community engagement
- Maintaining brand consistency
- Helping branches build local trust
How Success Will Be Measured
This role is results-driven.
- Valuation-to-instruction conversion
- Recommendation business
- Review scores & volumes
- Branch engagement
- Campaign success
- Staff feedback
- AI recommendation performance
About You
You may already work in:
- Marketing / Brand Communications
- Customer Engagement
- Branch Support
You’ll likely have experience in:
- Campaign delivery
- Customer communications
- Reputation & reviews
- Internal engagement
- Trust-building content
- Working with operational teams
Property experience is a bonus (but not essential!)
Most importantly: You’re proactive, commercially aware, relationship-driven and focused on helping teams succeed.
Why Join Us?
This role has real impact. You will:
- Help customers choose us
- Help branches win more business
- Strengthen trust in our brand & communities
If you enjoy creating campaigns that truly make a difference, supporting people and improving performance – we’d love to hear from you!
Brand & Conversion Marketing Executive – Medway City Estate/Hybrid in Rochester employer: Arun Estate Agencies Ltd
At Wards of Kent, part of Arun Estates, we pride ourselves on fostering a vibrant work culture that prioritises employee satisfaction and growth. With 33 days of paid holiday, hybrid working options, and a strong commitment to community engagement, we empower our team to thrive both personally and professionally while making a meaningful impact in the local area.
StudySmarter Expert Advice🤫
We think this is how you could land Brand & Conversion Marketing Executive – Medway City Estate/Hybrid in Rochester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work. This is your chance to demonstrate how you can help increase trust and improve conversion for potential employers. Make it easy for them to see what you can do!
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially around community engagement and trust-building. Tailor your responses to show how you can contribute to their goals and make a real impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and helping us strengthen our brand and community presence.
We think you need these skills to ace Brand & Conversion Marketing Executive – Medway City Estate/Hybrid in Rochester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Brand & Conversion Marketing Executive role. Highlight any relevant marketing or customer engagement experience, and don’t forget to showcase your ability to build trust and improve conversion rates!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can help Wards of Kent achieve its goals. Be sure to mention specific examples of your past successes in marketing or customer communications.
Showcase Your Results-Driven Mindset:Since this role is all about results, make sure to include metrics and achievements in your application. Whether it’s improved conversion rates or successful campaigns, we want to see how you’ve made an impact in previous roles!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Wards of Kent!
How to prepare for a job interview at Arun Estate Agencies Ltd
✨Know the Company Inside Out
Before your interview, make sure you research Wards of Kent thoroughly. Understand their mission, values, and recent campaigns. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare Your Success Stories
Think of specific examples from your past experiences that demonstrate your skills in marketing, customer engagement, and trust-building. Be ready to discuss how you've successfully increased conversions or improved brand reputation in previous roles.
✨Showcase Your Proactivity
This role requires a proactive approach, so be prepared to share instances where you took the initiative to solve problems or improve processes. Highlight any campaigns you’ve led or contributed to that had a measurable impact on business outcomes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, how success is measured in this role, or what challenges the company is currently facing. This shows your engagement and helps you assess if the company is the right fit for you.
