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- Tasks: Deliver top-notch customer service across various public sector services.
- Company: Join a local government authority dedicated to community support.
- Benefits: Structured training, dynamic work environment, and opportunities for growth.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong communication and IT skills, plus a passion for teamwork.
- Other info: Office-based roles in Littlehampton and Bognor Regis with a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
A local government authority is seeking a Customer Service Advisor to join their Customer Service Team. This role involves providing first-class service to customers across various services such as Environmental Health and Council Tax.
Candidates should possess strong communication and IT skills, along with a commitment to teamwork and high-quality service.
The position offers a structured training program and a dynamic work environment, predominantly office-based at Littlehampton and Bognor Regis.
Customer Service Advisor — Public Sector Growth in Littlehampton employer: Arun District Council
Contact Detail:
Arun District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor — Public Sector Growth in Littlehampton
✨Tip Number 1
Get to know the local government authority and its services. Researching their Environmental Health and Council Tax departments will help you understand their needs and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing first-class service, try role-playing common customer scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your IT skills during the interview. Be ready to discuss any relevant software you've used before, and maybe even bring up how you can adapt to new systems quickly—this will impress them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that Customer Service Advisor role.
We think you need these skills to ace Customer Service Advisor — Public Sector Growth in Littlehampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We want to see how your background aligns with the role of Customer Service Advisor, especially in areas like communication and teamwork.
Showcase Your IT Skills: Since this role involves using various IT systems, don’t forget to mention any specific software or tools you’re familiar with. We love candidates who can hit the ground running, so let us know what you’ve got!
Emphasise Your Commitment to Service: This position is all about providing top-notch service, so share examples of how you've gone above and beyond for customers in the past. We’re looking for that passion for helping others to shine through in your application.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Arun District Council
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Advisor in the public sector. Familiarise yourself with the services mentioned, like Environmental Health and Council Tax. This will show that you're genuinely interested and prepared to provide first-class service.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer queries or resolved issues in the past. This will help demonstrate your ability to connect with customers effectively.
✨Teamwork Makes the Dream Work
Highlight your commitment to teamwork during the interview. Think of specific instances where you collaborated with others to achieve a common goal. This will resonate well, as the role requires working closely with colleagues to deliver high-quality service.
✨Embrace the Training Opportunity
The structured training programme is a fantastic opportunity for growth. Express your enthusiasm for learning and developing your skills. Mention how you see this role as a stepping stone to further your career in customer service within the public sector.
