At a Glance
- Tasks: Coordinate and deliver improvement activities across Housing services for better resident outcomes.
- Company: Arun District Council, committed to high-quality housing services.
- Benefits: Flexible working arrangements, professional development, and a supportive team environment.
- Other info: Join a collaborative team focused on continuous improvement and career growth.
- Why this job: Make a real impact on housing services and contribute to meaningful change.
- Qualifications: Organised, analytical, with experience in service improvement or housing.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a Business Improvement Officer to support the coordination and delivery of improvement activity across our Housing services. This role will play an important part in ensuring that improvement plans are effectively managed, tracked and embedded, supporting the Council’s wider ambitions for service transformation.
Overall Job Purpose: At Arun District Council, we are committed to delivering high‑quality housing services that put residents first. Following our C4 judgement from the Regulator of Social Housing, we are delivering a comprehensive Housing Improvement Programme to strengthen compliance, performance and service delivery. This is a key time to join us and contribute to that work.
Working across Housing, you will help coordinate service reviews, maintain oversight of improvement actions, and support the delivery of change from design through to implementation. You will work with service leads and stakeholders to ensure that plans remain up to date, risks and issues are identified and managed, and progress is clearly reported. The role also includes supporting the effective use of Housing systems and data to drive improvement. You will analyse performance information, identify trends and areas for action, and help services translate insight into practical, sustainable changes. This will include facilitating workshops, supporting process reviews, and ensuring that new ways of working are embedded through guidance and training.
A key part of the role is stakeholder coordination – acting as a link between teams, system providers and partners to ensure that improvement activity progresses smoothly and delivers intended outcomes. We are looking for someone who is organised, analytical and proactive, with experience of supporting change or improvement activity in a service environment. Experience of working in housing, a programme or PMO environment, or with service improvement and systems would be highly beneficial. An understanding of social housing and the regulatory context would be desirable.
At Arun, we offer a supportive and collaborative environment where continuous improvement is a priority. You will be joining a team focused on delivering meaningful change and improving outcomes for residents. This role offers a great opportunity to contribute to a high‑profile improvement programme and play a tangible role in strengthening our housing services. If you are motivated by delivering structured change and working with stakeholders to drive improvement, we would welcome your application.
At Arun, we invest in our people, providing the opportunity for professional development and fulfilment. Work life balance is encouraged, and we enjoy a variety of flexible working arrangements.
Equal Opportunity: We’re an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability.
Business Improvement Officer in Littlehampton employer: Arun District Council
At Arun District Council, we pride ourselves on being an excellent employer dedicated to fostering a supportive and collaborative work environment. As a Business Improvement Officer, you will have the opportunity to contribute to meaningful change within our Housing services while enjoying professional development opportunities and flexible working arrangements that promote a healthy work-life balance. Join us in our mission to enhance service delivery and make a positive impact on the lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Business Improvement Officer in Littlehampton
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or those who work at Arun District Council. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research the Council’s Housing Improvement Programme and think about how your skills can contribute. Show them you’re not just another candidate, but someone who’s genuinely interested in making a difference.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be part of a community that values continuous improvement and supports each other in achieving professional goals.
We think you need these skills to ace Business Improvement Officer in Littlehampton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in service improvement and change management. We want to see how your skills align with our mission at Arun District Council!
Showcase Your Analytical Skills:Since the role involves analysing performance information, be sure to include examples of how you've used data to drive improvements in previous roles. We love seeing those analytical chops in action!
Highlight Stakeholder Coordination Experience:This position requires working closely with various teams and stakeholders. Share any relevant experiences where you’ve successfully coordinated between different groups to achieve a common goal. It’s all about collaboration for us!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to make a difference in housing services!
How to prepare for a job interview at Arun District Council
✨Know Your Stuff
Make sure you understand the key responsibilities of a Business Improvement Officer. Familiarise yourself with the Housing Improvement Programme and the Council's ambitions for service transformation. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully supported change or improvement activities. Highlight any experience you have in housing, programme management, or service improvement. This will help you illustrate how your background aligns with what they’re looking for.
✨Engage with Stakeholders
Since stakeholder coordination is a big part of the role, think about how you can discuss your approach to working with different teams and partners. Be ready to share examples of how you've facilitated workshops or managed relationships to drive improvement.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the organisation. You might ask about the current challenges they face in their Housing services or how they measure the success of their improvement initiatives. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
