At a Glance
- Tasks: Provide support to residents facing homelessness and help allocate housing.
- Company: Arun District Council, committed to equal opportunities.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Join a dynamic team with opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in customer service and a passion for helping others.
The predicted salary is between 31537 - 33699 £ per year.
Employer: Arun District Council
Salary: £31,537 - £33,699 per annum
Location: Arun Civic Centre, Littlehampton, West Sussex
Contract: Permanent
Working Pattern: Full Time
Hours: Occasional out of hours/weekend evening/rota work.
DBS Check: Yes
Closing Date: 21/06/2026 at 23:59
Reference: CE/26/338412
Overall Job Purpose
To deliver a responsive and customer-focused Housing Options service, providing initial advice and support to residents who are homeless or at risk of homelessness alongside supporting the allocation of accommodation via the housing register. Working closely with colleagues and partner agencies, the postholder will help ensure a high-quality, efficient service that achieves positive outcomes for customers and contributes to the wider objectives of the Housing Options Team.
We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability.
Housing Support Officer employer: Arun District Council
Arun District Council is an excellent employer, offering a supportive and inclusive work environment where employees can thrive. With a focus on professional development and community impact, the Housing Support Officer role provides opportunities for meaningful engagement with residents in Littlehampton, ensuring that staff contribute to positive outcomes while enjoying a collaborative culture and competitive benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Arun District Council and understanding their values and objectives. Tailor your responses to show how your skills align with their mission to provide excellent housing support.
✨Tip Number 3
Practice your interview skills with a friend or family member. Get comfortable discussing your experience in housing support and how you can contribute to the team. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Support Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Housing Support Officer role. We want to see how you can contribute to our customer-focused service!
Showcase Relevant Experience:When detailing your work history, focus on any experience related to housing support or customer service. We love seeing examples of how you've made a positive impact in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you're a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Arun District Council
✨Know Your Stuff
Make sure you understand the role of a Housing Support Officer inside out. Familiarise yourself with the key responsibilities, such as providing advice to those at risk of homelessness and working with partner agencies. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As this role is all about supporting residents, be ready to demonstrate your customer service skills. Think of examples from your past experiences where you've helped someone in need or resolved a conflict. This will highlight your ability to connect with people and provide the support they require.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations related to housing support. Practice responses to common scenarios, like dealing with a distressed resident or coordinating with other agencies. This will show your problem-solving skills and readiness for real-life challenges.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values and career goals.
