At a Glance
- Tasks: Lead a dedicated team to ensure safe and efficient transport for vulnerable residents.
- Company: Join a passionate community-focused organisation making a real difference.
- Benefits: Competitive salary, flexible hours, and the chance to impact lives positively.
- Other info: Dynamic role with varied tasks and opportunities for personal growth.
- Why this job: Be a vital part of a service that supports your local community every day.
- Qualifications: Experience in operations and team leadership; passion for community service is key.
The predicted salary is between 15.19 - 15.19 £ per hour.
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
Salary: £19,752 pro rata (£29,628 FTE) £15.19 per hour
Hours: 25 hours per week Monday to Friday, 8:30am to 1:30pm
Location: Dove Lodge, Littlehampton, West Sussex (mainly office based with occasional hybrid if and when agreed)
Contract: Permanent (Subject to funding)
Closing date: Midnight on Tuesday 7 July 2026
Interviews: We anticipate holding interviews on Wednesday 15th July 2026.
Every day, elderly and vulnerable residents across the Arun District rely on Arun Community Transport to get to their doctors, hospitals and social activities. For many of them, our volunteer drivers are more than transport, they are a lifeline.
We are looking for a Service Manager to take overall operational responsibility for our busy office and the service that makes this possible every morning. This is a hands-on, varied role with genuine community impact. You will oversee our booking and transport management system, ensure vehicles and drivers are safe and compliant, look after our members and their experience of the service, and lead a small, dedicated team of paid staff and volunteers.
No two days are alike. You will need to be organised, calm under pressure and someone who genuinely cares about the work we do. In return you will join a passionate, community-rooted organisation and play a central role in keeping it running.
What you will be doing:
- Taking overall operational responsibility for the service, including scheduling, compliance, systems and member experience
- Leading our Administrator and a team of office and driver volunteers
- Overseeing our booking and transport management system, ensuring it runs effectively and that all records are accurate
- Keeping our Wheelchair Accessibility Vehicle and all driver vehicles safe, insured and compliant
- Working closely with the CEO to develop and improve the service
What we are looking for:
- Experience in an operational, scheduling or coordination role
- Experience leading or supervising a team, paid or voluntary
- Highly organised, calm under pressure and confident with digital systems
- A genuine commitment to making a difference in the local community
- Experience in the charity or community transport sector is desirable but not essential
Service Manager in Littlehampton employer: Arun Community Transport
Arun Community Transport is an exceptional employer, offering a meaningful role as a Service Manager where you can make a real difference in the lives of elderly and vulnerable residents in Littlehampton. With a strong focus on community impact, we provide a supportive work culture that values teamwork and personal growth, alongside flexible working arrangements and the opportunity to lead a dedicated team of staff and volunteers. Join us to be part of a passionate organisation that prioritises employee well-being and community service.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Littlehampton
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Arun Community Transport.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Arun Community Transport.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Arun Community Transport.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Arun Community Transport. Apply directly through us to stand out!
We think you need these skills to ace Service Manager in Littlehampton
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Arun Community Transport. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Service Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Arun Community Transport
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Arun Community Transport. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
