Hours: 18.5 hours (to be worked 1:30pm-5pm, Wednesdays, 9-5pm Thursday and Fridays)
Location: Chichester City Council House
Contract type: Fixed term contract until 31 March 2027 (with possible extension)
Interview date: TBC
Job description: Arun & Chichester Citizens Advice have partnered with Chichester City Council to deliver an advice service to people within Chichester City.
This new post will focus on income maximisation, including benefit checks, budgeting and debt management but will also include topics such as housing and employment, as well as assisting with benefit appeals and accessing grants. The advice will be holistic and take the client all the way through the advice process, from gathering information to finding a solution.
You will be a highly motivated strong team player with excellent interpersonal and organisational skills. You will have the ability to understand written and oral information of some complexity; have good numeracy skills sufficient to compile accurate financial statements and calculate benefits; and, have effective oral and written communication skills for the purposes of negotiation and reporting.
You’ll undertake aspects of advice and casework and provide an appropriate level of support based on the client’s capability.
Proud member of the Disability Confident employer scheme
Chichester City Council Outreach Worker
Company: Arun and Chichester Citizens Advice
Salary: from £13,189 a year
Hours: Part-time
Location: Chichester, PO19 1LQ
Working pattern: On-site
Job type: Contract
Posting date: 16 Oct 2026
Closing date: 8 Nov 2026
Summary
Hours: 18.5 hours (to be worked 1:30pm-5pm, Wednesdays, 9-5pm Thursday and Fridays)
Location: Chichester City Council House
Contract type: Fixed term contract until 31 March 2027 (with possible extension)
Salary: £13,189.00
Closing date: 8th November 2026 at 11:59pm
Interview date: TBC
Job description: Arun & Chichester Citizens Advice have partnered with Chichester City Council to deliver an advice service to people within Chichester City.
This new post will focus on income maximisation, including benefit checks, budgeting and debt management but will also include topics such as housing and employment, as well as assisting with benefit appeals and accessing grants. The advice will be holistic and take the client all the way through the advice process, from gathering information to finding a solution.
You will be a highly motivated strong team player with excellent interpersonal and organisational skills. You will have the ability to understand written and oral information of some complexity; have good numeracy skills sufficient to compile accurate financial statements and calculate benefits; and, have effective oral and written communication skills for the purposes of negotiation and reporting.
You’ll undertake aspects of advice and casework and provide an appropriate level of support based on the client’s capability.
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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Chichester City Council Outreach Worker employer: Arun and Chichester Citizens Advice
Arun and Chichester Citizens Advice is an exceptional employer dedicated to making a meaningful impact in the community. With a strong focus on employee growth, we offer comprehensive training and support, fostering a collaborative work culture that values diversity and inclusion. Working in various community locations across Arun and Chichester, you will have the unique opportunity to engage directly with clients, making a real difference in their lives while enjoying the flexibility of part-time hours.
Contact Details:
Arun and Chichester Citizens Advice Recruitment Team
