Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide vital advice on various issues to empower the community.
- Company: Join Arun and Chichester Citizens Advice, a respected independent charity.
- Benefits: Gain valuable experience, flexible hours, and make a real difference.
- Why this job: Help others while developing your skills in a supportive environment.
- Qualifications: No specific qualifications needed, just a friendly attitude and good communication skills.
- Other info: Initial training provided, with a minimum commitment of one day a week.
The predicted salary is between 30000 - 42000 £ per year.
Arun and Chichester Citizens Advice is an independent charity and a member of the National Association of Citizens Advice Bureau. We provide vital information and advice on a range of issues, including debt, benefits, employment, consumer, housing and healthcare. The advice is to everyone regardless of race, age, gender, disability, sexual orientation or religion. Volunteers are vital to the running of our service, to empower and assist the community effectively. Our roles are perfect for retirees looking to stay engaged and active, individuals wanting to gain experience in various fields, people returning to work after a break, and school leavers eager to start their journey.
The Role
Advisers conduct full advice in drop-in sessions and appointments with clients, providing them with in-depth information or advice which may include money management, employment, benefits or consumer. This role can be performed in person in a centre or an outreach or remotely from your own home.
Role Activities
- Talk to clients over the phone, online or face to face to explore the problems they have come for help with.
- Following exploration, help the clients understand their options.
- Support and/or empower clients to resolve their problems. This may include acting on their behalf where necessary or explaining the actions they can take themselves to resolve their problems.
- Write a summary of the client’s issues, what actions have been taken and next steps.
- Complete evidence forms where appropriate to capture the client’s issues to be used for research and campaigns.
Qualifications
- While you don’t need specific qualifications you will need to be non-judgmental, friendly and approachable with good listening skills.
- Have excellent verbal and written communication skills.
- Have good maths and IT skills.
- Be able to understand information and explain it to others.
- Be willing to learn and abide by Citizens Advice aims, principles, and policies, including confidentiality and data protection.
- Be willing and able to undertake training for your role and adhere to the prescribed timescales.
Initial Training & Minimum Commitment
The initial training is conducted remotely around the volunteers' own schedule. The initial training is 80 hours and is expected to be completed within 6 weeks. Minimum commitment is one day a week which can be completed as one whole day or spread over two, for a minimum of 1 year.
Generalist Advisor in Bognor Regis employer: Arun and Chichester Citizens Advice
Contact Detail:
Arun and Chichester Citizens Advice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Generalist Advisor in Bognor Regis
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! Whether it's a casual chat or a formal interview, being able to clearly explain why you're the right fit for the Generalist Advisor role is key. Keep it concise and engaging!
✨Tip Number 3
Get involved in community events or volunteer opportunities related to Citizens Advice. This not only boosts your CV but also shows your commitment to helping others, which is super important for this role.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, you'll find all the info you need about the role and our values there.
We think you need these skills to ace Generalist Advisor in Bognor Regis
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what motivates you to apply for the Generalist Advisor role.
Tailor Your Application: Make sure to tailor your application to the role. Highlight your relevant skills and experiences that align with what we’re looking for in a Generalist Advisor. This shows us that you’ve done your homework and are genuinely interested!
Show Your Passion: We love seeing passion in applications! Whether it’s your desire to help others or your interest in community service, make sure to express why you’re excited about joining Arun and Chichester Citizens Advice.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re following the right process. Plus, it gives you a chance to explore more about our mission and values.
How to prepare for a job interview at Arun and Chichester Citizens Advice
✨Know Your Stuff
Familiarise yourself with the key issues that Arun and Chichester Citizens Advice deal with, like debt, benefits, and employment. Being able to discuss these topics confidently will show your understanding of the role and its importance.
✨Show Your Empathy
As a Generalist Advisor, you'll be helping people through tough times. During the interview, demonstrate your ability to listen and empathise. Share examples from your past where you've supported someone in need, highlighting your non-judgmental and friendly approach.
✨Practice Your Communication Skills
Since excellent verbal and written communication skills are crucial, practice explaining complex information in simple terms. You might even want to role-play common scenarios you could encounter in the role to showcase your ability to communicate effectively.
✨Be Ready to Learn
Express your willingness to learn and adapt. The role requires ongoing training, so share your enthusiasm for personal development and how you plan to keep up with the Citizens Advice aims and policies. This will show you're committed to making a positive impact.
