Host in Bournemouth

About you…

We are looking for an experienced and enthusiastic Host to provide an excellent customer experience. Excellent communication is essential to build a rapport with customers and colleagues alike. Experience working in a high volume venue is a vital to succeed in this role.

We are looking for someone who –

• Is highly personable & a smart appearance
• Is passionate about delivering excellent customer service
• Must have a can-do attitude, thrives in a busy working environment and is able to communicate clearly with our guests
• Must be able to speak and understand good English

Key Duties –

• Welcome guests to the restaurant and Bar
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Greet customers upon their departure
• Coordinate with waiting staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers’ queries
• Assist waiting/bar staff as needed
• Friday and Saturday night table service for VIP booths.

What we’re offering…

• A fun, challenging and engaging working environment
• Working with a friendly, hard-working and dedicated team
• 28 days holiday (pro-rate for part time)
• 50% discount off food at our venues
• Pension contributions as per government requirements

Hours…

• Must be available to work weekends – evenings / mornings, and bank holidays
• Part-time positions available