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For Companies At a Glance
- Tasks: Manage daily office operations and ensure smooth communication with clients and service providers.
- Company: Modern legal practice focused on high-quality services and innovative technology.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in a fast-paced legal setting.
- Qualifications: Experience in office management or legal administration, with strong communication skills.
- Other info: Exciting opportunity for career development in a forward-thinking legal firm.
The predicted salary is between 25000 - 45000 £ per year.
Location: Waterbeach, Cambridgeshire
Hours: Full-time | Office-based
Salary: £25,000–£45,000 (dependent on experience)
Our client is a forward-thinking, modern legal practice delivering high-quality legal services at a competitive cost. By embracing technology and minimising overheads, the firm operates efficiently across multiple locations while maintaining exceptional standards of service.
They are now seeking an experienced and proactive Office Manager to join their team on a 12-month fixed-term contract, supporting the smooth and compliant operation of Chambers at their Waterbeach premises.
The Role
Reporting to the Head of Chambers / Senior Clerk, the Office Manager will play a key role in ensuring the professional, efficient and compliant day-to-day running of Chambers. A core element of the role involves high-volume, high-quality telephone work, requiring exceptional communication skills, accuracy and attention to detail.
Key Responsibilities
- Oversee daily office and facilities operations, ensuring a professional working environment
- Act as the main point of contact for landlords, contractors, IT support and service providers
- Manage office equipment, supplies, procurement and meeting/conference rooms
- Ensure compliance with health & safety and risk management requirements
- Make and receive high volumes of calls with clients, courts, counsel, solicitors, agencies and subscribers
- Respond to all telephone enquiries within 4 working hours and record attendance notes for 100% of calls
- Triage enquiries, gather information, book appointments, confirm instructions and issue FOP/KYC/TOB
- Arrange urgent applications, conferences and resolve client or case-related issues
- Maintain accurate case records, filing systems and diarised deadlines
- Assist counsel and fee earners with drafting, research, bundles and document preparation
- Support client care by maintaining strong conversion and retention rates and encouraging client reviews
- Prepare and issue invoices accurately and promptly, resolving billing queries efficiently
- Provide monthly financial updates to management
- Manage subscriber accounts, including notifications, upgrades, failed payments and renewals
About You
- Previous office management or legal administration experience (Chambers or law firm experience preferred)
- Strong understanding of legal processes, forms and court systems
- Proven experience handling high volumes of telephone work
- Excellent IT literacy and organisational skills
- Confident, calm and professional telephone manner
- Able to manage pressured situations and difficult conversations diplomatically
- Highly organised, detail-focused and capable of working independently and as part of a team
How to Apply
Please apply online with an up-to-date CV and a covering letter explaining your suitability for the role.
Office Manager (1-Year Fixed Term Contract) Waterbeach employer: ARU
Contact Detail:
ARU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager (1-Year Fixed Term Contract) Waterbeach
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for an Office Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially since they focus on high-quality service and tech-savvy operations. Be ready to discuss how your experience aligns with their needs and how you can contribute to their success.
✨Tip Number 3
Practice your phone skills! Since this role involves high volumes of telephone work, make sure you’re comfortable handling calls. Role-play with a friend to refine your communication style and ensure you come across as calm and professional.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Office Manager (1-Year Fixed Term Contract) Waterbeach
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Manager role. Highlight relevant experience, especially in office management or legal administration, and showcase your skills in handling high volumes of telephone work.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're the perfect fit for the role, focusing on your understanding of legal processes and your ability to manage pressured situations with ease.
Be Clear and Concise: When filling out your application, keep it clear and concise. Use bullet points where possible to make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and is considered promptly. We can’t wait to hear from you!
How to prepare for a job interview at ARU
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Office Manager role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, such as managing office operations and handling high volumes of calls. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves a lot of telephone work, be prepared to showcase your exceptional communication skills during the interview. Practice answering common questions clearly and confidently. You might even want to prepare a few examples of how you've successfully handled difficult conversations or triaged enquiries in the past.
✨Demonstrate Your Organisational Prowess
The Office Manager position requires strong organisational skills. Bring examples of how you've managed multiple tasks or projects simultaneously in previous roles. You could mention specific tools or methods you use to stay organised, which will highlight your ability to maintain a professional working environment.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the firm and the role. Ask about their approach to client care or how they handle compliance and risk management. This not only shows your interest but also helps you gauge if the company is the right fit for you.
