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- Tasks: Support learning and development activities while managing administrative processes in HR.
- Company: Join a dynamic university environment focused on staff development and inclusivity.
- Benefits: Competitive pay, hybrid working options, and opportunities for professional growth.
- Other info: Exciting role with potential for career advancement in a supportive team.
- Why this job: Make a real difference in staff development and enhance your organisational skills.
- Qualifications: A levels or vocational qualification, with strong admin and customer service skills.
The predicted salary is between 28000 - 30000 £ per year.
Start Date: ASAP
End Date: 30th June 2026
Location: Cambridge or Chelmsford campus, hybrid option available
Pay rate: 13.84 per hour
Hours: 37 hours per week (Mon - Thurs, 8:30am - 5pm & Fri, 8:30am - 4:30pm)
This role is not open to current students.
Job Purpose: To provide efficient, effective, customer focussed advice and support for the full range of Learning and Development activities undertaken within HR Services.
Principal Accountabilities:
- Undertake a wide range of administrative processes ensuring HR records, systems and databases are kept up-to-date, accurate and legislation is adhered to at all times.
- Organise and coordinate all corporate staff development activities as well as corporate events such as welcome events.
- Make sure all necessary arrangements have been made and information circulated as appropriate.
- Promote all activities through the appropriate channels including The Heron, Bulletin, targeted emails and through direct contacts.
- Liaise with internal and external training providers and consultants to make sure their needs are met in relation to session arrangements prior to the event.
- Provide administrative support to our Staff Inclusivity networks.
- Deal with all aspects of delegate bookings via our self‑service system, including any special requirements, and ensure that attendance is authorised and recorded accurately.
- Undertake follow‑up of non‑attendance at events and charge cancellation fees where appropriate.
- Liaise with departments across our University who use the HR System for training bookings/attendance.
- Produce and disseminate evaluation surveys and other summary data and where appropriate identify and discuss feedback with the People Development Manager.
- Initiate and administer probation, appraisal, sabbatical and academic promotion procedures, making sure that papers are circulated to appropriate panels and outcomes are communicated and implemented.
- Respond to queries and resolve in a timely way.
- Administer the fee waiver scheme and respond to any queries in a timely way, escalating as appropriate to the People Development Manager.
- Contribute to the modernisation of L&D processes and demonstrate a commitment to continuous improvement.
- Initiate and prepare expenditure documentation for authorisation, including purchases, invoices and internal transfers, maintain expenditure records and spreadsheets.
- Maintain and develop L&D expertise, cascading and sharing knowledge and best practice.
Essential Person Specification:
- Two A levels OR Vocational qualification at NVO level 3 or equivalent
- Administrative experience
- Using systems/databases/e‑learning systems
- Dealing with high volumes of queries, producing letters and updating spreadsheets
- Working to Service Level Agreements and meeting Key Performance Indicators
- Ability to carry out basic calculations using employee data
- Intermediate Word, Excel and Outlook
- Excellent verbal and written communication skills
- Customer focussed with high individual standards
- Supportive team player
- Accuracy and excellent attention to detail
- Excellent organisational skills
- Ability to prioritise workload effectively
- Ability to work quickly and effectively under pressure
Desirable Person Specification:
- Degree
- CIPD Certificate (CPP,CTP,CRS, or CERLAP)
- Working with confidential information
- L&D/HR administration experience
- Administration in a Higher Education/Further Education/public sector environment
- Business World & learn upon systems
Closing Date: Wednesday 6th May, 9am
Learning and Development Coordinator in Peterborough employer: ARU
Contact Detail:
ARU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning and Development Coordinator in Peterborough
✨Tip Number 1
Network like a pro! Reach out to people in the Learning and Development field on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Make sure you can talk about how your skills align with their needs, especially in areas like customer focus and organisational skills. We want to see you shine!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your administrative experience and ability to handle high volumes of queries.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Learning and Development Coordinator in Peterborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Learning and Development Coordinator role. Highlight your relevant experience and skills that match the job description, especially in administrative tasks and customer service.
Showcase Your Organisational Skills: Since this role involves coordinating various activities, it’s crucial to demonstrate your organisational abilities. Include examples of how you've successfully managed multiple tasks or events in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. This will help us quickly see how you fit the role and your attention to detail.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ARU
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Learning and Development Coordinator role. Familiarise yourself with the key responsibilities and how they align with your skills and experiences. This will help you articulate how you can contribute to the team.
✨Showcase Your Organisational Skills
Given the emphasis on administrative processes and coordination in this role, be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects. Highlight your attention to detail and ability to prioritise effectively under pressure.
✨Prepare for Customer-Focused Scenarios
Since the role requires providing customer-focused advice and support, think of instances where you've dealt with queries or resolved issues for clients or colleagues. Be ready to demonstrate your communication skills and how you ensure a positive experience for all stakeholders.
✨Emphasise Continuous Improvement
The job mentions a commitment to modernisation and continuous improvement. Come prepared with ideas or examples of how you've contributed to process improvements in previous roles. This shows that you're proactive and aligned with the organisation's goals.