Learning and Development Coordinator. Job in Cambridge Education & Training Jobs

Start Date: ASAP

End Date: 30th June 2026

Location: Cambridge or Chelmsford campus, hybrid option available

Pay rate: £13.84 per hour

Hours: 37 hours per week (Mon - Thurs, 8:30am - 5pm & Fri, 8:30am - 4:30pm)

This role is not open to current students.

Job Purpose: To provide efficient, effective, customer focussed advice and support for the full range of Learning and Development activities undertaken within HR Services.

Principal Accountabilities:

• Undertake a wide range of administrative processes ensuring HR records, systems and databases are kept up-to-date, accurate and legislation is adhered to at all times.
• Organise and coordinate all corporate staff development activities as well as corporate events such as welcome events.
• Make sure all necessary arrangements have been made and information circulated as appropriate.
• Promote all activities through the appropriate channels including The Heron, Bulletin, targeted emails and through direct contacts.
• Liaise with internal and external training providers and consultants to make sure their needs are met in relation to session arrangements prior to the event.
• Provide administrative support to our Staff Inclusivity networks.
• Deal with all aspects of delegate bookings via our self‑service system, including any special requirements, and ensure that attendance is authorised and recorded accurately.
• Undertake follow‑up of non‑attendance at events and charge cancellation fees where appropriate.
• Liaise with departments across our University who use the HR System for training bookings/attendance.
• Produce and disseminate evaluation surveys and other summary data and where appropriate identify and discuss feedback with the People Development Manager.
• Initiate and administer probation, appraisal, sabbatical and academic promotion procedures, making sure that papers are circulated to appropriate panels and outcomes are communicated and implemented.
• Respond to queries and resolve in a timely way.
• Administer the fee waiver scheme and respond to any queries in a timely way, escalating as appropriate to the People Development Manager.
• Contribute to the modernisation of L&D processes and demonstrate a commitment to continuous improvement.
• Initiate and prepare expenditure documentation for authorisation, including purchases, invoices and internal transfers, maintain expenditure records and spreadsheets.
• Maintain and develop L&D expertise, cascading and sharing knowledge and best practice.

Essential Person Specification:

• Two A levels OR Vocational qualification at NVO level 3 or equivalent
• Administrative experience
• Using systems/databases/e‑learning systems
• Dealing with high volumes of queries, producing letters and updating spreadsheets
• Working to Service Level Agreements and meeting Key Performance Indicators
• Ability to carry out basic calculations using employee data
• Intermediate Word, Excel and Outlook
• Excellent verbal and written communication skills
• Customer focussed with high individual standards
• Supportive team player
• Accuracy and excellent attention to detail
• Excellent organisational skills
• Ability to prioritise workload effectively
• Ability to work quickly and effectively under pressure

Desirable Person Specification:

• Degree
• CIPD Certificate (CPP, CTP, CRS, or CERLAP)
• Working with confidential information
• L&D/HR administration experience
• Administration in a Higher Education/Further Education/public sector environment
• Business World & learn upon systems

Closing Date: Wednesday 6th May, 9am