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- Tasks: Oversee daily operations and ensure visitors have an amazing experience.
- Company: Leading visitor attraction in Sussex with a focus on customer enjoyment.
- Benefits: Competitive salary of £39,243 per annum and a vibrant work environment.
- Why this job: Join a dynamic team and make a real difference in visitor experiences.
- Qualifications: Proven customer service skills and supervisory experience required.
- Other info: Enhanced DBS Check needed; perfect for those who thrive under pressure.
The predicted salary is between 23500 - 45000 £ per year.
A leading visitor attraction in Sussex is seeking a Visitor Experience – Duty Manager to oversee daily operations and ensure exceptional visitor enjoyment. The ideal candidate will have a proven track record in delivering high-level customer service and previous supervisory experience within a visitor attraction. Strong people management and decision-making skills under pressure are essential. An Enhanced DBS Check is required for this role. Salary is £39,243 per annum.
Lead Visitor Experience - Duty Manager employer: ArtsHub (UK) Ltd.
Contact Detail:
ArtsHub (UK) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Visitor Experience - Duty Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its visitor experience. Think about how your previous supervisory roles can translate into this position. We want to see you shine when discussing your customer service successes!
✨Tip Number 3
Showcase your decision-making skills! During interviews, be ready to share examples of how you've handled pressure and made tough calls in past roles. This will demonstrate your ability to manage the daily operations effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Lead Visitor Experience - Duty Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in delivering top-notch customer service. We want to see how you've gone above and beyond to ensure visitors have a fantastic time!
Demonstrate Your Leadership Experience: Since this role involves overseeing daily operations, share examples of your supervisory experience. We love to see how you've managed teams and made decisions under pressure.
Tailor Your Application: Don’t just send a generic application! We appreciate when candidates take the time to tailor their CV and cover letter to our specific job description. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ArtsHub (UK) Ltd.
✨Know the Attraction Inside Out
Before your interview, make sure you research the visitor attraction thoroughly. Understand its history, key features, and what makes it unique. This knowledge will not only impress the interviewers but also help you answer questions about how you can enhance the visitor experience.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you delivered exceptional customer service. Think about challenging situations you faced and how you resolved them. This will demonstrate your ability to maintain high standards of visitor enjoyment, which is crucial for this role.
✨Demonstrate Leadership Under Pressure
As a Duty Manager, you'll need to make quick decisions. Be ready to discuss times when you successfully managed a team during busy periods or crises. Highlight your people management skills and how you motivate your team to ensure a seamless visitor experience.
✨Prepare for the DBS Check
Since an Enhanced DBS Check is required, be prepared to discuss your background openly. If there are any concerns, address them proactively. This shows honesty and transparency, which are vital traits for someone in a supervisory position.
