Royal & Derngate is seeking a Customer Experience Manager to lead a welcoming and inclusive customer journey across Royal & Derngate and Northampton Filmhouse. You will oversee Front of House operations, ensuring venues are safe, well-presented and ready for every performance and event, while maintaining a visible presence and championing hospitality.
You will lead, support and develop colleagues and volunteers, delivering high service standards and resolving operational challenges.
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Guest Experience Leader – Theatre & Filmhouse employer: ArtsHub Australia Pty
Icon Theatre is an exceptional employer that fosters a vibrant and inclusive work culture, dedicated to empowering communities through the arts. Located in the heart of Medway and Sheppey, we offer our employees meaningful opportunities for professional growth and development while engaging with diverse groups. Join us to make a real impact in the lives of young people and families, all within a supportive environment that values creativity and collaboration.
