Job Summary
We are looking for two warm, proactive and dependable Duty Managers to join the team at the London Museum of Water & Steam.
Job Description
The Duty Manager takes responsibility for the day-to-day operation of the Museum during their shift, ensuring that it is safe, secure, welcoming and well run.
This is an active, visitor-facing role. The Duty Manager provides the lead presence on site and is expected to remain visible and accessible, prioritising their time and attention where it is most needed. They are responsible for delivering an excellent visitor experience, supporting and directing volunteers and maintaining oversight of the Museum throughout the day.
The role requires someone who is proactive and attentive: able to notice what needs doing, use initiative and good judgement, deal with problems as they arise and seek help when appropriate.
Job Requirements
We are looking for a proactive, enthusiastic and dependable person who enjoys working with people and is comfortable taking responsibility for the Museum during their shift.
Experience of working in a museum, heritage organisation, visitor attraction or similar customer-facing environment would be an advantage but is not essential.
Job Responsibilities
- Customer service
- Front of house management
- Volunteer management
- Site management, safety and security
- Team Contribution and Culture
Contact for more info : museum@waterandsteam.org.uk
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Duty Manager (inc weekends) employer: ArtsHub Australia Pty
Icon Theatre is an exceptional employer that fosters a vibrant and inclusive work culture, dedicated to empowering communities through the arts. Located in the heart of Medway and Sheppey, we offer our employees meaningful opportunities for professional growth and development while engaging with diverse groups. Join us to make a real impact in the lives of young people and families, all within a supportive environment that values creativity and collaboration.
