At a Glance
- Tasks: Deliver top-notch service in our vibrant bar and café while engaging with diverse customers.
- Company: Join artsdepot, a leading cultural hub in North London, welcoming over 269,000 visitors annually.
- Benefits: Enjoy a competitive salary of £27,300 and the chance to work in a dynamic environment.
- Other info: Flexible 7-day rota with evening and weekend shifts; perfect for students!
- Why this job: Be part of an energetic team and immerse yourself in the arts while serving customers.
- Qualifications: Previous bar and catering experience with excellent customer service skills required.
The predicted salary is between 27300 - 27300 £ per year.
artsdepot is looking for a Bar and Café Assistant with relevant experience. The role will be to deliver a high-quality bar and café service to artsdepot’s customers and will report to the Café Supervisor. The ideal candidates will be reliable and proactive individuals with a ‘can-do’ attitude and an excellent eye for detail. You should have excellent customer service skills, impeccable hygiene and health & safety awareness, and experience of working within a catering or bar team in a diverse and busy retail catering/bar environment.
The café/Bar team is responsible for the day-to-day operation of artsdepot’s café, bar and event catering service. Our customers include audiences for shows and events, visitors to artsdepot and onsite students. artsdepot is a leading multi art form venue and cultural hub in north London. Our venue incorporates a 397-seat main theatre, 151 seat studio theatre, gallery, Creation Space, dance drama and art studios, café and bar and other public spaces. Every year we welcome over 269,000 people to watch, learn or be inspired by our programme of shows and events. We are open 7 days a week, including some public holidays, with many shows going on until late evening. The role involves working on a 7-day rota with mostly evenings, and weekends. The salary is £27,300.
Responsibilities- To deliver an efficient service to our bar, cafe and events customers.
- To serve customers with food, drinks, alcoholic beverages and other products.
- To operate tills, cash and card processes accurately.
- To ensure cafe and bar foyers are welcoming, presentable and safe.
- To operate health and hygiene processes well, including cleaning duties.
- To open and close the café, bar and other catering facilities as required.
- To support initiatives to increase revenues in our bar and catering services.
- To develop and maintain a good knowledge of the products on offer and to advise customers on their choices.
- To operate relevant procedures for catering, cash handling, customer service and health and safety.
- To ensure that alcohol is sold according to the Licensing Act 2003.
- To undertake other duties as reasonably required.
- Essential
- Previous bar and catering experience, including café/bar and cash handling experience.
- Proven experience of serving and dealing with customers with a professional friendly and welcoming approach.
- Impeccable hygiene standards.
- A commercial attitude towards service delivery.
- Ability to take instruction and use own initiative when working independently.
- Ability to prioritise and work under pressure with good time management.
- Ability to analyse situations and solve problems.
- Energetic, creative and enthusiastic team player.
- Good standard of literacy, numeracy and comprehension.
- Desirable
- Experience of leading a team.
- Understanding of working within an arts organisation.
- A knowledge of Licensing and Health and Safety Legislation, or successful completion of the relevant training within an agreed timescale.
- Holder of a Level 3 in Food Hygiene, or equivalent qualification, or successful completion of the relevant training within an agreed timescale at artsdepot’s expense.
- Passionate about live performance and the arts in general.
To apply, please send your CV and a covering letter detailing how you meet the criteria for the role and why you want the position, and an Equal Opportunities Form to recruitment@artsdepot.co.uk.
Bar and Café Assistant employer: artsdepot
artsdepot is an exceptional employer, offering a vibrant work culture within a leading multi-art form venue in north London. As a Bar and Café Assistant, you will be part of a dynamic team dedicated to delivering outstanding service to a diverse audience, with opportunities for personal growth and development in the arts sector. Enjoy the benefits of working in a creative environment that values your contributions and fosters a passion for live performance and the arts.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Café Assistant
✨Tip Number 1
Get to know the venue! Before your interview, pop into artsdepot and soak up the atmosphere. Familiarise yourself with the café and bar setup, and maybe even chat with some staff. This shows you’re genuinely interested and gives you a leg up in understanding the vibe.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face while working at the bar or café. How would you handle a difficult customer? Role-playing these situations can help you feel more confident and prepared for the real deal.
✨Tip Number 3
Show off your passion for the arts! When chatting with the interviewer, share your love for live performances and how it connects to your work ethic. This can really set you apart from other candidates who might not have that same enthusiasm.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you’re tech-savvy and ready to jump into the fast-paced environment at artsdepot.
We think you need these skills to ace Bar and Café Assistant
Some tips for your application 🫡
Craft a Standout CV:Make sure your CV highlights your relevant bar and café experience. We want to see your customer service skills shine through, so don’t be shy about showcasing any previous roles where you’ve delivered top-notch service!
Write a Personal Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the Bar and Café Assistant role. Share your passion for the arts and how your experience aligns with our needs. Keep it friendly and engaging!
Show Off Your Attention to Detail:Since we value an excellent eye for detail, make sure your application is free from typos and errors. A polished application reflects your professionalism and attention to hygiene and safety standards.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the easiest way for us to receive your application and ensures you have all the necessary forms, like the Equal Opportunities Form, ready to go.
How to prepare for a job interview at artsdepot
✨Know Your Stuff
Familiarise yourself with the menu and services offered at artsdepot. Being able to discuss the products confidently will show your enthusiasm and readiness for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make a customer's experience memorable.
✨Demonstrate Your Team Spirit
Since this role involves working closely with a team, be ready to share experiences that highlight your ability to collaborate and support your colleagues in a busy environment.
✨Be Ready for Practical Questions
Expect questions about health and safety practices, especially regarding food hygiene and alcohol service. Brush up on relevant legislation and be prepared to discuss how you would handle various scenarios.
