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- Tasks: Be the friendly face at Stage Door, managing access and ensuring a smooth operation.
- Company: Join ATG Entertainment, a leader in live entertainment with a vibrant team.
- Benefits: Flexible shifts, dynamic work environment, and opportunities to grow in the entertainment industry.
- Why this job: Get involved in exciting events and be part of unforgettable performances.
- Qualifications: Adaptable, proactive, and confident in handling various tasks.
- Other info: We celebrate diversity and are committed to inclusivity in the workplace.
The predicted salary is between 11 - 13 £ per hour.
ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.
Sitting in the heart of the Copr Bay development, Swansea Arena is a landmark 3,500 capacity multi-purpose indoor arena which opened its doors in March 2022. Hosting some of the most recognised names in live music, comedy and theatre, the fully-modular arena also hosts e-sports, conferences and events.
The Stage Door Receptionist is a vital part of our Back of House team, acting as the first point of contact for all visitors, contractors, and touring companies. This is a casual position with flexible shifts available across mornings, afternoons, evenings, and overnights—depending on the event and maintenance schedule. The role involves close collaboration with all departments and reports to the senior Stage Door staff.
Responsibilities include:
- Providing a professional and welcoming presence at Stage Door
- Managing venue access and security protocols
- Operating the fire panel and overseeing building open/close procedures
- Preparing and maintaining the venue’s eight in‑house dressing rooms
- Coordinating internal communications between departments
This is a dynamic and fast‑paced role that would suit someone who is adaptable, proactive, and confident in handling a variety of tasks.
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long‑term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact email address to request a confidential discussion. We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture.
Stage Door Receptionist in Swansea employer: arts.wales
Contact Detail:
arts.wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stage Door Receptionist in Swansea
✨Tip Number 1
Get to know the venue! Familiarise yourself with Swansea Arena and its layout. This will not only help you feel more confident during your interview but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the company culture and what it’s really like to work as a Stage Door Receptionist.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios at the Stage Door, like managing access or dealing with unexpected visitors. This will demonstrate your proactive approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at ATG Entertainment.
We think you need these skills to ace Stage Door Receptionist in Swansea
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the live entertainment industry. A bit of flair can make your application stand out!
Tailor Your Application: Make sure to tailor your application specifically for the Stage Door Receptionist role. Highlight any relevant experience or skills that match the job description, like your ability to manage venue access or coordinate communications. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure your key points are highlighted without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at arts.wales
✨Know the Venue Inside Out
Before your interview, take some time to research Swansea Arena and its events. Familiarise yourself with the types of performances hosted there and the overall atmosphere. This will show your genuine interest in the role and help you connect your answers to the venue's unique environment.
✨Showcase Your People Skills
As a Stage Door Receptionist, you'll be the first point of contact for many visitors. Prepare examples from your past experiences where you've demonstrated excellent customer service or handled challenging situations with grace. Highlighting your interpersonal skills will be key to impressing the interviewers.
✨Be Ready for Dynamic Scenarios
This role is fast-paced and requires adaptability. Think of times when you've had to juggle multiple tasks or adapt quickly to changes. Be prepared to discuss how you would handle unexpected situations, such as a last-minute change in event schedules or managing access for different groups.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they ensure a welcoming environment for all visitors. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
