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For Companies At a Glance
- Tasks: Be the first point of contact for students and manage course bookings with flair.
- Company: Join Arts University Bournemouth, a leader in inclusive arts education.
- Benefits: Enjoy generous holidays, annual salary increases, and flexible working options.
- Why this job: Make a real impact in transforming arts education while supporting diverse communities.
- Qualifications: Strong organisational skills and a passion for creative arts education are essential.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the AUB Academy Administrator role at Arts University Bournemouth. We are proud to have achieved the Inclusive Employers Standard Silver Accreditation in 2024, reflecting our dedication to fostering an inclusive and respectful environment where the diversity of our students and staff is truly valued and respected. We welcome applications from all areas of the community and particularly encourage applications from People of Colour and people who are disabled, who are currently underrepresented in our workforce.
Our commitment to Safeguarding
AUB is committed to maintaining the highest standards of safeguarding. We take all reasonable steps to ensure the safety and welfare of children, young people, and adults at risk who engage with us, as well as those who work with them.
About the role
We are seeking an Administrator to join our AUB Academy, a dynamic hub of innovation and opportunity, passionately committed to transforming arts education and expanding access to inspiring creative learning for both domestic and international markets.
Responsibilities
- First point of contact for prospective students, parents, and visiting tutors, providing excellent customer service across all programmes.
- Managing course bookings, database data entry, processing payments, and monitoring enrolments to ensure smooth operation of short courses, bespoke programmes, and summer course offers.
- Supporting tutor recruitment, course material orders and preparation, room bookings, and resource management.
- Improving administrative procedures; liaising with internal AUB departments (HR, Finance, Marketing, Campus Services), assisting with event organisation, risk assessments, and ensuring compliance with university policies.
- Supporting the delivery of bespoke courses aimed at both domestic and international markets, promoting inclusive access to arts education.
- Delivering excellent levels of customer service with effective communication, organisational skills, and adaptability to changing priorities.
- Maintaining high levels of attention to detail, professionalism, and a commitment to inclusive access to arts education.
- Highly organised with excellent time‑management skills, written and verbal communication, prioritising workloads to tight deadlines.
- Demonstrating a strong commitment to delivering excellent customer experiences and a passion for creative arts education.
- Moving course materials and supplies within the AUB Academy Media Store on a regular basis.
- Working primarily morning shifts; other arrangements can be discussed with the Academy Manager.
Qualifications
- Excellent organisational and time‑management skills.
- Strong written and verbal communication abilities.
- Proficiency in database data entry and payment processing.
- Ability to prioritise workloads and meet tight deadlines.
- Commitment to providing outstanding customer service and inclusive access.
- Passion for creative arts education and a proactive, agile working style.
Benefits
- Annual salary increase in line with the grade of the role.
- Annual cost‑of‑living uplift (subject to university decision).
- Generous holiday entitlement.
- Enrollment in the Local Government Pension Scheme (professional services staff) or the Teachers’ Pension Scheme (academic staff) from day one of employment.
- Access to subsidised bus travel, cycle‑to‑work schemes, and annual savings schemes.
- Further benefits can be explored on the AUB careers website.
- AUB has an agile working policy, and flexible working can be considered.
For support with your application or any questions about the role or recruitment process, please email recruitment@aub.ac.uk. If you are disabled, we are committed to supporting you with reasonable adjustments. Please email recruitment@aub.ac.uk and we’ll be in touch.
AUB Academy Administrator in Poole employer: Arts University Bournemouth
Contact Detail:
Arts University Bournemouth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AUB Academy Administrator in Poole
✨Tip Number 1
Network like a pro! Reach out to current or former employees at AUB through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the AUB Academy Administrator role.
✨Tip Number 2
Prepare for the interview by researching AUB's values and recent initiatives, especially around inclusivity and safeguarding. Show us that you’re not just interested in the role, but also in being part of our mission to transform arts education.
✨Tip Number 3
Practice your customer service skills! Since you'll be the first point of contact for prospective students and parents, think of scenarios where you can demonstrate excellent communication and problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about the role and our commitment to inclusivity there.
We think you need these skills to ace AUB Academy Administrator in Poole
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the AUB Academy Administrator role. Highlight your relevant experience and skills that match the job description, especially your organisational and communication abilities.
Show Your Passion: Let your enthusiasm for creative arts education shine through in your application. Share any experiences or projects that demonstrate your commitment to inclusive access and excellent customer service.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. This will help us quickly see how you fit the role and what you can bring to the team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application is received and considered. Plus, you’ll find all the details you need about the role and our values there!
How to prepare for a job interview at Arts University Bournemouth
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the AUB Academy Administrator role. Familiarise yourself with the responsibilities listed in the job description, especially around customer service and administrative procedures. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Given the emphasis on organisation and time management in this role, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised workloads and met tight deadlines, as this will show you can handle the demands of the position.
✨Emphasise Your Commitment to Inclusivity
AUB values inclusivity highly, so be prepared to talk about your understanding of diverse environments and how you can contribute to fostering an inclusive atmosphere. Share any relevant experiences that highlight your commitment to supporting underrepresented groups in education.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the AUB Academy and its initiatives. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Consider asking about their approach to safeguarding or how they support staff development.
