At a Glance
- Tasks: Support students with academic and housing advice, and advocate for their needs.
- Company: Join a vibrant team at UAL dedicated to student success.
- Benefits: Enjoy a 4-day work week in summer, generous holidays, and birthday leave.
- Other info: Dynamic role with opportunities for outreach and service improvement.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Great communication skills and a passion for supporting students are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Student Adviser to join our Advice team, helping students navigate challenges and make the most of their time at UAL. You'll offer one-to-one and group advice on a range of academic (including appeals, academic misconduct, complaints and extenuating circumstances) and housing issues, signposting students to other useful services when needed. Sometimes you'll act as an advocate for students in university meetings or help them put together a strong case to get the outcome they're hoping for. You'll also play a big role in our outreach by running drop-ins, creating resources and delivering activities to raise awareness of our services across various sites. In addition, you'll contribute to service improvements, research projects as well as working with our student leaders on specific projects. It's a varied role where no two days are the same while making a real difference to students' lives.
Who are we looking for?
You'll be a great communicator who can explain complex regulations in a clear, friendly way. We're looking for someone who's approachable, empathetic, and committed to supporting students with experience giving advice or providing welfare or support services. You'll need to be organised to manage a busy caseload, staying calm under pressure and handling sensitive information with confidentiality. Knowledge of housing or academic advice is a big plus and an understanding of the issues facing students in higher education will help you hit the ground running. Most importantly, you'll be someone who genuinely cares about inclusivity and work to ensure that every student feels heard, respected and supported.
Job Purpose
- Providing 1:1 and group advice to students on areas including but not limited to academic issues, housing and general sign-posting.
- Coordinate Advice Service’s College outreach programme.
- Contribute to the Advice Service’s strategic and operational planning.
- Provide occasional support for student officers on specific projects in line with plans.
Benefits and Perks
In return for your passion and experience, we offer:
- A summer 4-day working week during the months of July & August.
- Generous holiday entitlement (up to 39 days) - 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days.
- A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
- A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday).
- Birthday Leave.
- 2 days of Volunteering Leave.
- Religious Festival Leave (up to 2 days).
Job application timeline
- Closing date: 7th June 2026.
- Intended Interview date: 25th and 26th June 2026.
Student Adviser employer: Arts Students' Union
At UAL, we pride ourselves on being an exceptional employer that values the well-being and development of our staff. As a Student Adviser, you'll enjoy a supportive work culture that prioritises inclusivity and personal growth, alongside generous benefits such as a four-day working week in summer, extensive holiday entitlement, and opportunities for volunteering. Join us in making a meaningful impact on students' lives while working in a dynamic environment that fosters collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Student Adviser
✨Tip Number 1
Get to know the company and its culture! Before your interview, spend some time on their website and social media. This will help you understand what they value and how you can fit in. Plus, it gives you great talking points during the interview!
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do a mock interview. This will help you get comfortable with answering questions and allow you to refine your responses. Remember, confidence is key!
✨Tip Number 3
Show your passion for helping students! In your interview, share specific examples of how you've supported others in the past. Whether it's through advice, advocacy, or just being a good listener, let them see your commitment to making a difference.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Student Adviser
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for supporting students shine through. We want to see that you genuinely care about making a difference in their lives and are committed to inclusivity.
Be Clear and Concise:Make sure to communicate your ideas clearly. Use straightforward language to explain your experience and how it relates to the role. We appreciate a well-structured application that’s easy to read!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your responses to the specific requirements of the Student Adviser role. Highlight relevant experiences that showcase your ability to handle academic and housing issues.
Check Your Details:Before hitting that submit button, double-check your application for any typos or errors. A polished application shows us that you’re organised and take pride in your work. And remember, apply through our website for the best chance!
How to prepare for a job interview at Arts Students' Union
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Student Adviser. Understand academic regulations, housing issues, and the support services available to students. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Show Your Empathy
During the interview, demonstrate your ability to connect with students. Share examples of how you've supported others in the past, especially in challenging situations. This will highlight your approachable nature and commitment to inclusivity.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like advising a student on an academic appeal or dealing with sensitive information. Think through potential scenarios beforehand and outline your thought process to show your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the Advice team’s outreach programmes or how they measure success in supporting students. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
