At a Glance
- Tasks: Support students with academic and housing advice, making a real difference in their lives.
- Company: Join a vibrant team at UAL dedicated to student welfare and inclusivity.
- Benefits: Enjoy a 4-day summer work week, generous holidays, and additional leave for special occasions.
- Other info: Dynamic role with opportunities for personal growth and impactful outreach projects.
- Why this job: Be the voice for students and help them navigate their university journey.
- Qualifications: Great communication skills and experience in providing support or advice.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Student Adviser to join our Advice team, helping students navigate challenges and make the most of their time at UAL. You'll offer one-to-one and group advice on a range of academic (including appeals, academic misconduct, complaints and extenuating circumstances) and housing issues, signposting students to other useful services when needed. Sometimes you'll act as an advocate for students in university meetings or help them put together a strong case to get the outcome they're hoping for.
You'll also play a big role in our outreach by running drop-ins, creating resources and delivering activities to raise awareness of our services across various sites. In addition, you'll contribute to service improvements, research projects as well as working with our student leaders on specific projects. It's a varied role where no two days are the same while making a real difference to students' lives.
Who are we looking for?
You'll be a great communicator who can explain complex regulations in a clear, friendly way. We're looking for someone who's approachable, empathetic, and committed to supporting students with experience giving advice or providing welfare or support services. You'll need to be organised to manage a busy caseload, staying calm under pressure and handling sensitive information with confidentiality. Knowledge of housing or academic advice is a big plus and an understanding of the issues facing students in higher education will help you hit the ground running. Most importantly, you'll be someone who genuinely cares about inclusivity and work to ensure that every student feels heard, respected and supported.
Job Purpose
- Providing 1:1 and group advice to students on areas including but not limited to academic issues, housing and general sign-posting.
- Coordinate Advice Service’s College outreach programme.
- Contribute to the Advice Service’s strategic and operational planning.
- Provide occasional support for student officers on specific projects in line with plans.
Benefits and Perks
In return for your passion and experience, we offer:
- A summer 4-day working week - we have a four day working week during the months of July & August.
- Generous holiday entitlement (up to 39 days) - 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days.
- A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
- A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
- Birthday Leave.
- 2 days of Volunteering Leave.
- Religious Festival Leave (up to 2 days).
Job application timeline
Closing date: 7th June 2026
Intended Interview date: 25th and 26th June 2026
Student Adviser in London employer: Arts Students' Union
At UAL, we pride ourselves on being an exceptional employer that values inclusivity and the well-being of our staff. As a Student Adviser, you will enjoy a supportive work culture with generous benefits, including a summer four-day working week, extensive holiday entitlement, and opportunities for professional growth through outreach and strategic planning initiatives. Join us in making a meaningful impact on students' lives while working in a dynamic environment that fosters collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Student Adviser in London
✨Tip Number 1
Network like a pro! Reach out to current or former Student Advisers on LinkedIn or through university connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to student support. Think about scenarios where you've helped others and how you can relate that to the role. We want to see your empathy and problem-solving skills shine!
✨Tip Number 3
Show off your passion for inclusivity! Be ready to discuss how you would ensure every student feels heard and supported. This is key for us, so let your genuine care come through in your answers.
✨Tip Number 4
Don’t forget to check our website for any updates or additional resources that can help you prepare. We’re all about making the application process as smooth as possible, so take advantage of what we offer!
We think you need these skills to ace Student Adviser in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for supporting students shine through. We want to see that you genuinely care about making a difference in their lives and are committed to inclusivity.
Be Clear and Concise:Make sure to explain your experiences and skills in a straightforward manner. We appreciate great communicators who can break down complex ideas, so keep it friendly and easy to read!
Tailor Your Application:Don’t just send a generic application! Take the time to align your experiences with the specific requirements of the Student Adviser role. Highlight any relevant advice or support experience you have.
Check Our Website:Before hitting send, make sure to check our website for any additional details about the job description and person specification. It’s a great way to ensure you’re on the right track and to show us you’ve done your homework!
How to prepare for a job interview at Arts Students' Union
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Student Adviser. Brush up on academic regulations, housing issues, and the support services available at UAL. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Show Your Empathy
During the interview, demonstrate your ability to connect with students. Share examples of how you've supported others in the past, especially in challenging situations. This will highlight your approachable nature and commitment to inclusivity, which are crucial for this role.
✨Prepare Questions
Think of insightful questions to ask your interviewers about the Advice team and their outreach programmes. This shows that you’re engaged and eager to contribute to service improvements. Plus, it gives you a chance to assess if the role is the right fit for you.
✨Stay Organised
Since the role involves managing a busy caseload, be ready to discuss how you prioritise tasks and stay calm under pressure. You might want to share specific strategies or tools you use to keep everything on track, which will demonstrate your organisational skills.
