Marketing and Audiences Manager

Closing date for applications:11 Dec 2025

Full-Time

Location: England – London

The Marketing and Audiences Manager is responsible for supporting Woolwich Works\’ marketing and external communications, as well as managing and coordinating the box office function. They will work closely with the Head of Marketing to promote the public events programme; to market the venue on a business-to-business basis; on general communications, advocacy and brand awareness; and review and analyse data to support audience development.

The Marketing and Audiences Manager will also be responsible for oversight of the box office, ensuring that the Trust provides a high-quality marketing and ticketing service to customers, promoters and partners: managing inventory, agency allocations, pricing and promotions to maximise sales, attendance, revenue and participation.

The Marketing and Audiences Manager will make sure that all communications worked on remain true to the Woolwich Works brand.

We\’re looking for an experienced marketing professional who can also analyse audience data and manage a box office. You won\’t necessarily have worked in a large venue but you will be familiar with how closely marketing and box office are linked and the administrative side of a ticketing operation.

You\’ll be a confident and capable communicator who\’s comfortable with copywriting, whether for social media, a newsletter, or press release. You\’ll also be comfortable pulling reports and digging into analysis of our audiences, and contributing to strategic discussions about developing our audiences further with ideas on how to drive sales and increase venue revenue.

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