At a Glance
- Tasks: Lead the Box Office team and ensure smooth ticket sales operations.
- Company: Join a vibrant team at Bradford Theatres, a leading arts organisation.
- Benefits: Flexible working hours, inclusive environment, and opportunities for professional growth.
- Other info: Embrace diversity and inclusion with our RESPECT Allyship Programme.
- Why this job: Be part of exciting productions and enhance the cultural scene in Yorkshire.
- Qualifications: Experience in management within the arts sector and relevant qualifications.
The predicted salary is between 30000 - 40000 £ per year.
Closing date for applications: 31 Jul 2026
Full-Time Location: England - Yorkshire
Bradford Theatres are looking to recruit a permanent Deputy Box Office Manager to join a vibrant and busy team. This is an exciting time at Bradford Theatres working with large scale visiting production companies such as Cameron Mackintosh Ltd, Disney Theatrical, Matthew Bourne's New Adventures, National Theatre, Royal Shakespeare Company. There are also a wide range of medium and small scale shows which visit the venues, including the best of British music, top stand-up comedians and one of the UK’s longest running classical music seasons.
Bradford Theatres seeks the right individual to oversee the efficient and effective operation of the Box Office sales team, working alongside the other managers to ensure Bradford Theatres maintains its position as a leading arts/entertainment organisation in the north. The postholder will manage and develop the team, and maximise the effective use and potential of the Ticketing and Customer Relationship Management System (Spektrix). They will ensure the delivery of efficiencies across all sales channels (online, telephone call centre, face-to-face counter, and agency); as well as upholding excellent customer service to maximise revenue and enhance the reputation of Bradford Theatres.
The Deputy Box Office Manager will be expected to show a high degree of initiative, making decisions within broad guidelines, demonstrating resilience under pressure and be able to adapt working practices in line with changing service needs. Applicants must demonstrate extensive experience of a management/leadership role and have a proven track record of working in the arts/leisure sector, preferably a theatre.
The post holder must have an appropriate qualification relevant to the sales/customer service industry, or equivalent such as Business Administration; Institute of Sales and Marketing Management; Institute of Customer Service. They must be flexible in working arrangements to meet important deadlines and be able to work unsociable hours including evenings, weekends and public holidays as required by the shift system operating in the Box Office department and sites/venues outside the city centre.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex, or sexual orientation. We are committed to creating an inclusive environment where everyone feels valued, respected, and able to thrive. If you require any adjustments to the recruitment process to support your application, please let us know, and we will work with you to meet your needs.
The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.
Deputy Box Office Manager (Theatres) in Bradford employer: Arts Marketing Association
Bradford Theatres is an exceptional employer, offering a dynamic work environment where creativity and collaboration thrive. With a commitment to inclusivity and employee development, staff have access to unique programmes like the RESPECT Allyship Programme, fostering a culture of respect and understanding. Located in the vibrant Yorkshire region, this role not only provides opportunities to work with prestigious production companies but also allows for personal growth within a supportive team dedicated to delivering outstanding customer service.
Contact Details:
Arts Marketing Association Recruitment Team
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