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- Tasks: Be the welcoming face of ArtsEd, providing top-notch front-of-house service.
- Company: Join a leading performing arts training centre with a vibrant culture.
- Benefits: Supportive environment, creative atmosphere, and opportunities for personal growth.
- Other info: Dynamic role with a focus on creativity and community engagement.
- Why this job: Make a difference in the lives of students and visitors every day.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
Company Description
ArtsEd is a brilliant place to work, full of talented people doing what they love most in the world. For over 100 years, ArtsEd has been at the forefront of performing arts training in the UK, nurturing talent, and inspiring confidence. One of the UK’s leading centres of conservatoire education, the training we provide is world-class, inclusive, contemporary, and focused on the constantly evolving needs of the industry in the 21st century. ArtsEd employs around 170 people in a variety of teaching and support roles, as well as many more on a freelance basis. We expect a great deal from our staff, and in return, we provide a fulfilling, supportive, welcoming, and engaging environment, where people feel comfortable to be creative, open, and able to give their best.
The Receptionist is expected to provide a very high quality, welcoming, front of house service for internal and external visitors, staff and students at ArtsEd. This is an important position within the school; our busy reception team are the ‘Face of ArtsEd’ and must at all times be professional and reflective of the diverse and vibrant culture that the school represents.
Main Duties and Responsibilities:
- Promoting and safeguarding the welfare of children and young persons for whom you are responsible and with whom you come into contact.
- To provide a professional front-of-house role and maintain high standards at all times, as the first point of contact for all students, staff, parents and visitors.
- To greet and welcome current students, prospective students, staff, parents, contractors and all visitors entering the school, ensuring the sign in procedure is followed and visitors are made aware of emergency exit procedures.
- To find solutions to any reception issues faced by staff, students and all visitors to Reception.
- To administer incoming enquiries to ArtsEd, whether face-to-face, by phone or via email.
- To respond to general enquiries, or direct enquiries to appropriate colleagues when necessary.
- To direct visitors around the building as required.
- To check in post and deliveries and notify staff to collect items ensuring any deliveries requiring special attention are retained safely until they are collected and maintaining a log of ‘special delivery’ items to verify that they have been collected by the correct person.
- To manage all outgoing mail (ensuring correct postage and readiness for timely collection).
- To report maintenance faults to the Maintenance team and ensure that action is taken in a timely manner.
- To administer the room-hire booking system.
- To communicate relevant information across the school.
- To provide general administrative and ad hoc clerical support across the school when required.
- To ensure adequate precautions are followed to maintain the highest levels of security at all times.
- To monitor correct usage of security passes and report misuse as appropriate.
- To maintain security of the school by not allowing any staff member or student to access or leave the building without a security pass.
- To ensure the highest standards of security are adhered to when allowing visitors access to the building.
Receptionist in London employer: Arts Educational Schools London
Contact Detail:
Arts Educational Schools London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in London
✨Tip Number 1
First impressions matter, so when you walk into that interview, make sure to smile and greet everyone warmly. We want to see your personality shine through, as being the 'Face of ArtsEd' means being approachable and friendly!
✨Tip Number 2
Do your homework on ArtsEd! Familiarise yourself with our values and what we stand for. This will help you connect your experiences to our mission during the interview, showing us you're genuinely interested in being part of our vibrant community.
✨Tip Number 3
Prepare some questions to ask us at the end of your interview. This shows you're engaged and keen to learn more about the role and the team. Plus, it gives you a chance to find out if we're the right fit for you too!
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows us you’re professional and appreciate the opportunity to chat with us.
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you a great fit for ArtsEd.
Tailor Your CV: Make sure your CV is tailored specifically for the Receptionist position. Highlight relevant experience and skills that align with the job description, especially your front-of-house experience and customer service skills.
Be Professional Yet Approachable: Remember, as the 'Face of ArtsEd', professionalism is key! Use a friendly tone in your application while maintaining a level of professionalism that reflects the welcoming environment we pride ourselves on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Arts Educational Schools London
✨Know the Company Inside Out
Before your interview, take some time to research ArtsEd. Understand their values, mission, and the role they play in performing arts training. This will not only help you answer questions more effectively but also show your genuine interest in being part of their vibrant community.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for many. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went above and beyond to help someone—this will demonstrate your ability to reflect the welcoming nature of ArtsEd.
✨Practice Common Interview Questions
Anticipate questions that may come up during the interview, such as how you would handle a busy reception area or manage multiple enquiries at once. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
Since you'll be representing ArtsEd, it's important to dress professionally. Choose an outfit that reflects the creative yet professional environment of the school. This shows that you understand the importance of first impressions and are ready to embody the role of the 'Face of ArtsEd'.