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- Tasks: Support the growth of a vibrant poetry community and manage exciting marketing campaigns.
- Company: Join the iconic Poetry Book Society and be part of a passionate team.
- Benefits: Flexible hours, creative environment, and the chance to work with literature lovers.
- Why this job: Combine your love for poetry with hands-on experience in sales and marketing.
- Qualifications: Customer service skills and a flair for organisation are essential.
- Other info: Perfect for those looking to make an impact in the literary world.
Overview
To assist the Poetry Book Society Manager in the smooth running, growth and development of an iconic membership organisation and specialist online bookshop. Attention to detail, excellent organisational skills and a can-do attitude are a necessity. (3 days a week, 21hrs/week)
Job Description
PERSON SPECIFICATION
ESSENTIAL
- Excellent customer service and professional email and telephone manner
- Proficient in Microsoft Office, particularly Excel
- Highly organised, able to complete a range of tasks to deadlines
- Ability to work independently and demonstrate initiative
- Experience or qualification in sales and marketing, or transferable skills from a related role
DESIRABLE
- Experience of database management (Microsoft Access or equivalent)
- Knowledge of website Content Management Systems and e-commerce stores (Shopify or equivalent)
- Experience of creating and scheduling email marketing campaigns, and segmenting audiences for improved engagement (Mailchimp or equivalent)
- Experience of creating marketing assets using Canva, Adobe Photoshop and/or InDesign
- Experience in monitoring and analysing sales and performance data using Google Analytics or equivalent
- Familiarity with marketing tools such as Meta Business Suite, Google Ads
- An interest and enthusiasm for poetry and bookselling
PERFORMANCE MEASURES
- Excellent relationships with PBS members, customers, publishers and partners
- Efficient and accurate fulfilment of PBS website orders
- Growth of advertising income
APPLICATION TIMELINE
Applications deadline: Monday 6th October, by 5pm.
Job Requirements
KEY TASKS & RESPONSIBILITIES
- Manage timely fulfilment of PBS website orders, including new memberships and renewals
- Maintain the PBS membership database on Microsoft Access and ensure accurate mailing lists supplied to mailing house
- Support the PBS Manager in growing membership and book sales through targeted marketing campaigns
- Answer member and customer queries via telephone, email and post
- Liaise with poetry publishers, distributors and wholesaler (Gardners) for book orders
- Set up and monitor publisher submissions on the Zealous platform
- Assist at in-person PBS bookstalls and in-person and online events
Job Responsibilities
Website Maintenance & Digital Marketing
- Upload and maintain product pages, blogs and collections on the PBS website
- Assist with membership focussed email marketing campaigns (for renewing and lapsed members)
- Support the PBS Manager in monitoring sales and analysing marketing performance against key metrics
- Assist with creating and scheduling digital marketing content across social media channels e.g. X, Facebook, Instagram, Threads and TikTok
- Manage and grow sales of advertising space in PBS print and digital publications / newsletters
- Proofreading and copywriting (including short poetry reviews for the quarterly PBS Bulletin)
- Job Title: Poetry Book Society Sales & Marketing Assistant
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Poetry Book Society / Inpress Ltd employer: Arts Council
Contact Detail:
Arts Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Poetry Book Society / Inpress Ltd
✨Tip Number 1
Get to know the company inside out! Research the Poetry Book Society and its mission. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and marketing. We want to showcase our organisational skills and can-do attitude, so have examples ready!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep us on their radar. Plus, it shows we’re keen!
We think you need these skills to ace Poetry Book Society / Inpress Ltd
Some tips for your application 🫡
Show Your Passion for Poetry: When you're writing your application, let your love for poetry shine through! We want to see that you’re not just looking for a job, but that you genuinely care about books and the art of poetry.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We’re looking for attention to detail, so show us how your background fits with what we need!
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep your tone professional in your emails and application. A good balance will help us see you as a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Arts Council
✨Know Your Poetry
Brush up on your knowledge of poetry and the Poetry Book Society. Being able to discuss your favourite poets or recent trends in poetry can show your genuine interest and enthusiasm for the role.
✨Showcase Your Organisational Skills
Prepare examples that demonstrate your excellent organisational skills. Think of times when you managed multiple tasks or met tight deadlines, as this will resonate well with the job requirements.
✨Familiarise Yourself with Tools
Get comfortable with Microsoft Office, especially Excel, and any other tools mentioned in the job description like Mailchimp or Canva. Being able to speak confidently about your experience with these tools will give you an edge.
✨Prepare Questions
Have a few thoughtful questions ready for the interviewer. This could be about their marketing strategies or how they engage with members. It shows you're proactive and genuinely interested in contributing to their growth.
