Reporting to the Head of Operations, you will be responsible for ensuring that all customers and visitors to the MAC receive the highest standard of service and quality, and that events run smoothly from start to finish. You will ensure the highest possible standards of safety, stewarding, sales and service to MAC visitors, from the welcome on arrival to the farewell on departure.
You will be responsible for handling facility/venue related queries and ensuring that performances can commence, resume and conclude in an organised, timely manner. You will be able to work flexibly across the galleries, theatres, Café/Bar, events and workshops, ensuring a consistent high level of service to all areas.
You will be expected to work daytime, evening and weekend shifts subject to performance schedule. You will supervise all frontline staff delivering hires and event catering, café/bar, ushering, distributing programs, coat check, wayfinding, general information, welcoming groups, gallery invigilation, retail sales, and other duties as assigned.
About the Organisation
Our award-winning venue in Belfast's Cathedral Quarter is home to all kinds of exhibitions, theatre performances, experimental works and endless goings-on.
The MAC is a cultural hub and since opening in 2012 has quickly become a beacon for the ongoing regeneration of Belfast, offering an eclectic programme of visual art, theatre, dance, family workshops and lots more.
Since opening, over 3 million visitors have come through the doors of the MAC. These visitors have attended more than 4,000 live performances, 50 visual art exhibitions, 100s of workshops, and collectively drunk over 500,000 cups of coffee.
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Contact Details:
Arts Council of Northern Ireland Recruitment Team
