Thu, 15 Oct 2026 published - Thu, 15 Oct 2026
Job Summary
We are looking for an organised, enthusiastic and creative Marketing & Administration Assistant to join our small team and help support the smooth day-to-day running of the venue.
Job Description
We are looking for an organised, enthusiastic and creative Marketing & Administration Assistant to join our small team and help support the smooth day-to-day running of the venue.
This is a varied role, ideal for someone who enjoys working across different areas and is happy to get stuck in wherever needed. You will work closely with the wider Phoenix team, supporting administration, marketing, customer service, venue scheduling and reporting.
Job Requirements
- Key Responsibilities
- Administration & Reporting
- Prepare and distribute regular ticket sales and box office reports to relevant members of the team and visiting companies.
- Assist with maintaining accurate event, ticketing and customer information.
- Support general administrative tasks across the organisation.
- Help gather information and complete Arts Council England and other funding/reporting surveys and returns.
- Assist with maintaining records, databases, spreadsheets and other internal documents.
- Provide general administrative support to the Phoenix team as required.
- Room & Venue Scheduling
- Assist with managing and maintaining the Phoenix room and venue schedule, ensuring spaces are correctly allocated, tidy and information is kept up to date.
- Liaise with colleagues, hirers, community groups and visiting companies regarding room bookings and requirements.
- Help coordinate room setups and communicate relevant information to the wider team.
- Identify and flag any sched
Job Responsibilities
- Skills & Experience
- We are looking for someone who is:
- Highly organised, with good attention to detail and the ability to manage multiple tasks and deadlines.
- Friendly and approachable, with excellent customer service and communication skills.
- Creative, with an interest in marketing, design and promoting arts and cultural activity.
- Comfortable using computers and a range of digital systems.
- Confident using Microsoft Office/Google Workspace, particularly Word, Excel and email.
- Able to create and edit basic marketing artwork and print materials. Experience with Canva, Adobe Creative Suite or similar design software would be an advantage.
- Confident communicating with a wide range of people, including customers, artists, community groups, hirers and colleagues.
- Comfortable working independently while also being a strong team player.
- Able to prioritise work and remain calm and organised when things get busy.
- Flexible and willing to take on a variety of tasks.
- Intereste
Job Overview
- Job Title: Marketing & Administration Assistant
- Artform: Theatre
- Role: Marketing & Digital
- Contract: Permanent
- Location: South East
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The Phoenix Theatre & Arts Centre employer: Arts Council England
Arts Council England is an exceptional employer, offering a supportive and inclusive work culture that values flexibility and employee well-being. With a focus on professional growth, employees benefit from generous annual leave, a final salary pension scheme, and opportunities to lead innovative digital projects in a collaborative environment. Located in Manchester, the role allows for hybrid working, ensuring a balanced approach to work and life while contributing to meaningful organisational change.
