Full time40k-50kMon, 19 Oct 2026
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published - Mon, 19 Oct 2026Job SummaryWe are looking for a Product Manager who will support the continuous improvement and configuration of our core digital platforms—including Tessitura, YesPlan, WordPress, True Tickets, and the Roundhouse website.Job DescriptionBenefits: 25 days' holiday per year plus bank holidays pro rata, increasing after 2 years service up to 30 days Ability to buy up to 3 days annual leave Pension scheme Cycle to Work, Tech and Home Scheme Season Ticket Loan Employee Assistance Programme (EAP) Health Cash Plan Group Life Assurance Staff discount at our bar and caf Complimentary staff tickets Enhanced Maternity, Paternity and Adoption leave Staff networks, forms and social groupsThe Role: Working closely with the Senior Product Manager, you will support the continuous improvement and configuration of our core digital platforms-including Tessitura, YesPlan, WordPress, True Tickets, and the Roundhouse website. Collaborating with internal stakeholders and external suppliers, you will coordinate platform rollouts, conduct user testing, and deliver staff training to boost digital literacy across the organisation. You will also strengthen our data capabilities by delivering analysis across multiple systems, supporting marketing with customer segmentation, managing qualitative surveys, and advising colleagues on GDPR best practices. Additionally, you will provide first-line system troubleshooting, maintain continuity documentation, and handle departmental financial administration (supplier invoices and credit card reconciliations). As part of the Systems & Technology team, you will play a vital role in ensuring our dynamic cultural and creative youth programmes benefit from innovative, seamless digital operations. Weekend and evening work may be required according to business needs.Job RequirementsAbout you:You will bring strong experience with Tessitura (or at least two other ticketing CRM applications) alongside proven experience in digital product management, user testing and managing third-party agencies. You are confident in transforming, combining, and analysing multiple datasets and have a solid working knowledge of GDPR. With excellent communication and training skills, you can explain technical concepts clearly to colleagues of all technical levels and adapt flexibly to ever-changing priorities and deadlines in a vibrant live venue environment.We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.The successful candidate must have a current and acceptable DBS check, or be willing to undertake one due to the nature of the role. Job OverviewJob Title: Product ManagerSalary: 40k-50k
Hours:
Full time
Artform: CharityRole: CreativeContract: ContractClosing date: Mon, 02 Nov 2026
Location:
LondonHow to ApplyFor more information please download the full job description from our website and if you would like to apply, and feel you have the skills and experience we are looking for, please click “Apply Now” to complete your application by midnight on the 2nd November 2026.About The Roundhouse TrustThe Roundhouse is a youth charity and independent multi-arts venue based in Camden, London. We've spent the past 20 years shaping the UK’s cultural landscape as a home for world-class music, boundary-breaking theatre, circus, poetry and immersive installations. xsabvtc We're the UK’s leading creative centre for young people, engaging more than 10,000 young people annually through our creative youth programme.Find out more
Product Manager employer: Arts Council England
Arts Council England is an exceptional employer, offering a supportive and inclusive work culture that values flexibility and employee well-being. With a focus on professional growth, employees benefit from generous annual leave, a final salary pension scheme, and opportunities to lead innovative digital projects in a collaborative environment. Located in Manchester, the role allows for hybrid working, ensuring a balanced approach to work and life while contributing to meaningful organisational change.
