At a Glance
- Tasks: Lead the design and development of Illuminate, enhancing user experience and engagement.
- Company: Arts Council England, committed to diversity and inclusion in the workplace.
- Benefits: Competitive salary, generous leave, flexible working, and a final salary pension scheme.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Make a real impact on audience data insights while working flexibly in a collaborative environment.
- Qualifications: Experience in product management and a passion for user-focused design.
The predicted salary is between 38689 - 38689 £ per year.
Contract: 12‑Month fixed term contract, 35 hours per week. Flexible working welcomed.
Salary: £38,689 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working.
Location: Manchester, Newcastle, Leeds, Nottingham, Birmingham, Cambridge, Brighton or Bristol. Hybrid working supported.
We have an exciting opportunity for a motivated and user‑focused Product Manager to join us and work on Illuminate, Arts Council England's audience data and insights programme. This role sits within the Insights Department, working collaboratively with Product Managers across the organisation.
In this 12‑month project you will:
- Take a leading role in the service design, delivery and development of Illuminate.
- Work closely with the Senior Manager (Data & insights Engagement) and our delivery partner to achieve impactful outcomes.
- Ensure the platform evolves in line with user needs – actively listening, gathering and synthesising feedback, turning insight into clear, prioritised improvements.
- Support and empower users, close the feedback loop by communicating enhancements clearly, building trust and sustained engagement.
- Oversee the day‑to‑day operation of Illuminate, delivering real value for external and internal users.
- Lead service design and development support, content design, training, support, communications, and accessibility.
- Help ensure development is well designed, feasible and delivered at pace.
- Strengthen stakeholder engagement and drive effective use of audience data and insights.
Benefits: Competitive salary, final salary pension scheme, generous annual leave, flexible and hybrid working.
Equality, Diversity and Inclusion: Arts Council are committed to being an inclusive employer, building an inclusive workplace, and recruiting a workforce that is as diverse as the communities we serve. We welcome applications from individuals who identify as disabled, neurodivergent or have other diversity identifiers. If you require any adjustments to support your application, please let us know.
Product Manager, Illuminate in Manchester employer: Arts Council England
Arts Council England is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With flexible and hybrid working options, competitive salaries, and a commitment to diversity, employees can thrive in a collaborative environment while contributing to meaningful projects like the Illuminate programme. The organisation's dedication to fostering an inclusive workplace ensures that all voices are heard and valued, making it an ideal place for those seeking rewarding employment in the arts sector.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager, Illuminate in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Arts Council England on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding the Illuminate programme inside out. Familiarise yourself with user needs and think about how you can contribute to service design and delivery. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. Think of specific examples from your past that showcase your skills in user engagement and stakeholder management. We want to see how you’ve made an impact before!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re genuinely interested in being part of their team.
We think you need these skills to ace Product Manager, Illuminate in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Manager role. Highlight your experience with user-focused design and data insights, as these are key to the Illuminate project.
Showcase Your Collaboration Skills:Since this role involves working closely with various teams, emphasise your ability to collaborate effectively. Share examples of how you've worked with others to achieve impactful outcomes in previous roles.
Demonstrate User Engagement:We want to see how you’ve actively listened to users and turned their feedback into actionable improvements. Include specific instances where you’ve strengthened user engagement and built trust.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at Arts Council England
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the Illuminate programme and its objectives. Familiarise yourself with the key features, user needs, and how it impacts audience data and insights. This will help you demonstrate your passion and knowledge during the conversation.
✨Showcase Your User-Focused Approach
As a Product Manager, it's crucial to highlight your experience in gathering and synthesising user feedback. Prepare examples of how you've previously turned insights into actionable improvements. This will show that you can effectively support and empower users, which is key for this role.
✨Engage with Stakeholders
Be ready to discuss your strategies for strengthening stakeholder engagement. Think about how you’ve successfully collaborated with different teams or partners in the past. This will illustrate your ability to drive effective use of audience data and insights, which is essential for the position.
✨Communicate Clearly and Confidently
During the interview, practice clear and concise communication. Be prepared to explain complex concepts in an accessible way, as this role involves training and support. Demonstrating your ability to build trust and maintain engagement through effective communication will set you apart.
