At a Glance
- Tasks: Support staff and visitors with a professional facilities service in our Manchester office.
- Company: Join the Arts Council, a diverse and inclusive employer.
- Benefits: Enjoy a competitive salary, generous leave, and a final salary pension scheme.
- Other info: Great opportunity for career growth in a supportive workplace.
- Why this job: Be part of a dynamic team making a real difference in a creative environment.
- Qualifications: Customer service experience and good Microsoft Office skills are essential.
The predicted salary is between 28662 - 28662 £ per year.
Contract: 6-month fixed term contract, working 35 hours per week.
Salary: £28,662 per annum plus benefits including a final salary pension scheme, generous annual leave.
Location: Manchester (office based)
We are seeking to recruit a highly motivated individual to join the Estates and Facilities Team playing a key role in providing an efficient, courteous, and professional facilities service to staff and visitors at our Head Office in Manchester.
The main duties include:
- Greeting staff and visitors
- Assisting staff with arrangements for meetings
- Raising purchase orders
- Keeping accurate and up to date records
- Maintaining supplies of stationery and office refreshments
- Dealing with mail
- Monitoring cleaning standards
- Recording planned and reactive maintenance
- Reporting maintenance issues
- Contributing to maintaining a healthy and safe environment for staff and visitors
- Communicating effectively at all levels both face to face and by email
Timekeeping and reliability are key to this role, and applicants should be available and prepared to work 7 hours a day at the office. Occasional out of usual hours working may be required to enable works or maintenance to go ahead, notice would be given.
Applicants should have experience in a customer facing role, be reliable, approachable and helpful, possess a good working knowledge of Microsoft Office including Outlook and Teams and be able to prioritise tasks and operate and communicate effectively within a small team. Knowledge of health and safety in a working environment would be desirable; relevant training would be provided.
Equality Diversity and Inclusion Statement: Arts Council are committed to being an inclusive employer, building an inclusive workplace, and recruiting a workforce that is as diverse as the communities we serve. However you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council.
If there are any adjustments that would support you in your application, please do let us know when you apply. If you are disabled, Evenbreak are able to provide support with your application.
We participate in the ‘Offer an Interview’ scheme which means that we offer an interview to any disabled candidates who meet the essential criteria for the role they’re applying to, subject to the volume of applications received. Disabled candidates, those living with a long-term condition and/or neurodivergent candidates may be eligible for this scheme.
About us: Arts Council offers a range of benefits to our employees including a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme.
Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund.
We believe our recruitment process should be inclusive and transparent.
Job ref: FCS62
Closing date: 09:00am, Wednesday 17 June 2026
Interviews: (In-person at the Manchester office) Wednesday 30 June 2026
Please note: We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact recruitment@artscouncil.org.uk
Assistant, Facilities (FCS62) in Manchester employer: Arts Council England
Arts Council is an excellent employer, offering a supportive work culture that prioritises inclusivity and employee well-being. Located in Manchester, the role of Assistant, Facilities provides opportunities for professional growth within a dynamic team, alongside generous benefits such as a final salary pension scheme and ample annual leave. The organisation values diversity and actively supports employees through various initiatives, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant, Facilities (FCS62) in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Arts Council. Check out their website and social media to understand their values and what they stand for. This will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and facilities management. Role-play with a friend or in front of a mirror to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! Be ready to discuss your experience with Microsoft Office and any customer-facing roles you've had. Bring examples of how you've handled tasks like managing supplies or maintaining records to the table.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the role and the team.
We think you need these skills to ace Assistant, Facilities (FCS62) in Manchester
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. We want to see how your experience aligns with the role of Assistant, Facilities. Highlight any relevant skills or experiences that match what we're looking for!
Be Clear and Concise:When filling out the application, keep your answers clear and to the point. We appreciate straightforward communication, so make sure to express your thoughts without unnecessary fluff. This will help us understand your qualifications better!
Show Your Customer Service Skills:Since this role involves interacting with staff and visitors, it’s important to showcase your customer service experience. Share specific examples of how you've been reliable, approachable, and helpful in previous roles. We love hearing about your positive interactions!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do. We can’t wait to hear from you!
How to prepare for a job interview at Arts Council England
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like greeting visitors and managing supplies. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, be ready to share examples of how you've provided excellent service in previous positions. Think of specific situations where you went above and beyond to assist someone, as this will highlight your reliability and approachability.
✨Brush Up on Microsoft Office
As the job requires a good working knowledge of Microsoft Office, especially Outlook and Teams, make sure you're comfortable using these tools. You might even want to mention any relevant projects or tasks where you successfully used these applications.
✨Prepare Questions About the Team and Environment
Interviews are a two-way street! Prepare thoughtful questions about the Estates and Facilities Team and the work environment. This shows your interest in the role and helps you gauge if it’s the right fit for you.
