Guinness World Records - London Venue is seeking a Head of Operations to run the day-to-day front of house, overseeing ticketing, retail, guest service, cleaning, events and private hire. Ensuring all guests have the best time when visiting us.
You will build a high-performing guest-focused team and ensure smooth opening hours, leading live operations during peak periods and driving excellent service while upholding health and safety standards.
Head of Guest Operations - London World Records Venue employer: Arts Council England
Arts Council England is an exceptional employer, offering a supportive and inclusive work culture that values flexibility and employee well-being. With a focus on professional growth, employees benefit from generous annual leave, a final salary pension scheme, and opportunities to lead innovative digital projects in a collaborative environment. Located in Manchester, the role allows for hybrid working, ensuring a balanced approach to work and life while contributing to meaningful organisational change.