Overview
In this role you will lead security operations to safeguard visitors, staff, and the gallery’s world-class collection while maintaining an outstanding visitor experience. You will report to the Health, Safety and Fire Risk Manager and oversee security providers, incident management, and security systems. You’ll collaborate with internal teams, contractors, and emergency services to ensure policy compliance and continuous improvement. The role operates on a 7-day rota with weekend and occasional out-of-hours work, contributing to protecting a nationally important cultural asset.
Responsibilities
- Oversee contracted security providers and contract management
- Maintain and monitor specialist security systems
- Support incident management and investigations
- Contribute to continuous improvement of security operations
- Ensure compliance with security policies and standards
- Collaborate with internal teams, contractors, emergency services, and external stakeholders
- Maintain a safe, secure environment while delivering a positive visitor experience
Key requirements
- Experience operating in a complex, public-facing environment
- Confident and professional security manager
- Ability to work flexibly across a 7-day rota including weekends and occasional out-of-hours
- Experience in security operations and policy application
- Stakeholder collaboration skills (internal teams, contractors, emergency services)
- Professionalism
- Proactivity
- Strong communication
- Maintenance of specialist security systems
- Incident management and investigations
- Security policy development and enforcement
Gallery Security Services Manager in London employer: Arts Council England
Arts Council England is an exceptional employer, offering a supportive and inclusive work culture that values flexibility and employee well-being. With a focus on professional growth, employees benefit from generous annual leave, a final salary pension scheme, and opportunities to lead innovative digital projects in a collaborative environment. Located in Manchester, the role allows for hybrid working, ensuring a balanced approach to work and life while contributing to meaningful organisational change.
