Digital Product & Experience Trainee

This new two-year fixed-term role supports the expansion of the Philharmonia’s digital portfolio. Building on 15 years of digital innovation—including virtual reality (VR) projects like Virtual Orchestra: William Tell—the trainee will assist in embedding immersive experiences.

Working closely with the Head of Digital Product & Experience, the postholder will support the planning, coordination and delivery of a wide range of activity, including VR installations, immersive experiences, digital products and content production. They will maintain project plans and schedules, coordinate logistics and administration, support activations and project milestones, and help ensure that projects are delivered efficiently and to a high standard.

The role requires excellent organisational skills, strong attention to detail and the ability to manage multiple priorities simultaneously. The successful candidate will work collaboratively with colleagues across the Orchestra, as well as external partners, agencies and freelancers, helping to ensure the successful delivery of projects that support the Orchestra's artistic, audience development and commercial ambitions.

This two-year entry-level role is an excellent opportunity for someone starting their career, or seeking to move into a new field, to gain hands-on experience within a leading cultural organisation at the forefront of digital innovation in the performing arts. The successful candidate will receive mentoring and coaching as part of our commitment to broadening access and supporting professional development.

Role Features and Outcomes:

• Hands-on delivery of core aspects of orchestra’s digital products and experiences
• Work as a core member of collaborative teams, with on-the-job learning
• One-to-one mentorship from senior staff
• Professional development workshops covering fundraising, budgeting, communications, and more
• Networking opportunities within the arts sector
• Potential future internal role opportunities, depending on skills, areas of interest, and vacancies

Job Requirements:

Essential:

• Strong digital skills, confident and eager to work with technology
• An interest in arts and culture
• Strong communication and organisational skills, attention to detail
• Ability to work collaboratively and independently
• Hands-on, positive and proactive attitude
• Eagerness to learn and take initiative
• Willingness to travel, dependent on orchestra travel and requirements
• Flexibility to work unsocial hours, including evenings and weekends
• Some demonstrable interest in digital products, immersive technology, music, culture, education or audience experiences

Desirable:

• A passion for classical music
• Ability to read music an advantage
• Further or higher education in a relevant area, such as digital media, product design, games, film or technology
• Interest in XR technologies in particular an advantage

Job Responsibilities:

Planning:

• Lead on creating, maintaining and updating project plans, timelines, activation schedules and departmental trackers
• Ensure project information, actions and deadlines are accurately recorded, monitored and communicated
• Identify potential issues, risks or scheduling conflicts and elevate them appropriately
• Support the Head of Digital Product & Experience in planning future projects and activations

Execution:

• Deliver day-to-day administration for the Digital Product & Experience team, including scheduling meetings, circulating notes and actions, maintaining records and processing invoices
• Support the practical delivery of VR activations, XR capture sessions, filming, recordings and other Digital Product & Experience projects
• Coordinate travel, accommodation, shipping and logistical arrangements for activations and project activity
• Support onsite and offsite event delivery, handle venue load-ins and load-outs, including lifting, transporting, and setting up heavy equipment