Job Description
The Communications Officer will be responsible for the planning and delivery of all Croydons Creative People & Places (CPP) marketing and communications activity across digital, print, out of home, press and partner channels, and the development of CPP assets.
You will combine strong, accessible writing, digital content creation
and practical event promotion skills with good judgement, cultural awareness and a proactive approach to delivery.
Your work will result in compelling, accessible, memorable and energetic campaigns, which are relevant to communities across Croydon.
This role is designed for someone able to build CPP assets during its early stages, and clearly and engagingly promote the CPP programme as it develops.
This role blends responsive strategic development, community engagement, audience development and creative storytelling.
You will be an integral and collaborative part of a small delivery team which holds full operational responsibility for the programme.
The delivery team also includes a Data Officer & Story Archivist,
an Apprentice Cultural Learning & Participation Officer, freelance Community Hosts and a Community Producer. You will work closely with the Community Producer to communicate with communities across Croydon, and the Data Officer & Story Archivist to shape storytelling and public facing reports.
Across the life of the programme we will:
- grow partnerships across sectors
- support artists and residents to collaborate with Croydon's CPP.
- deliver a programme that ranges from neighbourhood based activity to large scale public moments
- embed evaluation and learning into everyday practice
- ensure the programme reflects Croydon's diversity, creativity and community leadership
- act as the key connector between residents, partners, the host organisation and Arts Council England
Job Requirements
Essential
At least 3 years' experience as a marketing practitioner, developing and implementing marketing, communications and social media strategies in live events, and/or theatre.
Excellent copywriting, copy editing and proofreading skills.
Able to devise, implement and evaluate marketing strategies.
Proven track record in achieving campaign targets and audience numbers across live and digital.
IT skills and proficiency, including Microsoft Office, Google Drive, Adobe Creative Cloud Suite, InDesign, Illustrator and Canva.
Good working knowledge of website packages.
Strong knowledge of digital marketing.
Experience of managing marketing budgets.
Demonstrated ability to engage communities through accessible communications.
Experience working in areas of low arts engagement.
Awareness of the value of niche communications for reaching specific target audiences.
Job Responsibilities
Working with the Director, develop and implement an audience development plan for the programme.
Working with the Director, develop the required marketing and communications assets for the programme.
Plan and deliver all CPP marketing and communications activity across digital, print, out of home, press and partner channels, collaborating with the consortium and freelancers to realise campaigns.
Develop compelling, accessible, memorable and energetic campaigns which are relevant to communities across Croydon.
Embed inclusion, access, safeguarding, and environmental responsibility across CPP marketing and communications design and delivery.
In collaboration with Director and Community Producer, manage any relevant freelancers across the programme.
Ensure all communications are accessible, including translations, easy read, large print and BSL interpreted/captioned versions of information.
- Job Title: Croydon CPP Communications Officer
Deadline for Applications: Friday 13 November 2026, 12pm
For an informal conversation about the role, please contact Danielle Marshall (Director, Croydon Creative People & Places) danielle@stanleyarts.org
Designed for all of Croydon by some of the borough’s historically under-represented communities, Croydon’s Creative People & Places (CPP) programme is one of 12 new place-based
initiatives supported by Arts Council England.
Croydon is a borough of extraordinary cultural energy, grassroots creativity and strong community networks, but also of uneven access to cultural opportunity. Croydon's CPP exists to change that by building cultural activity that is shaped and led by the people who live here
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Croydon CPP Communications Officer employer: Arts Council England
Arts Council England is an exceptional employer, offering a supportive and inclusive work culture that values flexibility and employee well-being. With a focus on professional growth, employees benefit from generous annual leave, a final salary pension scheme, and opportunities to lead innovative digital projects in a collaborative environment. Located in Manchester, the role allows for hybrid working, ensuring a balanced approach to work and life while contributing to meaningful organisational change.
