Job Summary
This new role will be part of the Leadership Team, with responsibility for ensuring that our trainer community continues to develop and thrive and will help shape our curriculum of theatre based communication skills training for business.
Job Description
This is a senior, practical, people-focused role; building excellent working relationships with our trainers and driving initiatives that ensure our team continues to thrive and that our training offer remains of the highest quality.
LEARNING
Take responsibility for DR's communication skills training curriculum, ensuring that materials and records are coherent and easy to use. Review and evolve the training offer, ensuring it stays relevant in today's rapidly changing business environment. Capture innovation and support experimentation with the work, ensuring quality and consistency. Keep abreast of developments in communication theory, methodologies and technology and ensure the curriculum takes these into account.
COMMUNITY Development & Support
Build trusted relationships with trainers across our different regional hubs. Provide counsel on their development, and any issues affecting them, the work or the team. Identify development needs and devise an ongoing programme to meet them as well as practical systems for tracking development, engagement and feedback. Lead annual check-ins, capture themes and ensure agreed actions are followed through. Take a strategic view on casting and wider resourcing decisions, including reward, talent pipeline and leadership structures.
Culture & Community
Nurture a culture of curiosity, generosity, agility and continuous learning. Champion the contribution made by trainers, including in their parallel careers as creative practitioners. Lead on on-going EDI & accessibility strategies in consultation with a specialist external consultant. Take responsibility for regular trainer communications and inclusive community-building activities.
Recruitment & Onboarding
Build and maintain a strong pool of potential trainers, manage trainer recruitment, auditions and selection. Develop an annual plan for talent development, curriculum, mentoring and recruitment and manage appropriate budgets.
Job Requirements
- Have a strong understanding of theatre or performance practice, ideally with experience in creative education, management or practitioner development.
- Be genuinely interested in what the actor's toolkit can bring to people in business.
- Be a self-starter, comfortable moving between individual trainer conversations, practical workshops, senior leadership meetings and client encounters, while also attending to the details.
- Have experience working at a senior, strategic level and managing freelance creative practitioners.
- Enjoy working collaboratively and be able to facilitate expertise without needing to be the expert in the room.
- Be practical and organised, able to turn ideas into systems and actions proportionate for a small creative business.
- Be prepared to travel to see the work and to meet regional trainer teams.
Job Overview
Job Title: Senior Manager, Learning & Community
Salary: 40k-50k
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Senior Manager, Learning & Community in City of London employer: Arts Council England
Arts Council England is an exceptional employer, offering a supportive and inclusive work culture that values flexibility and employee well-being. With a focus on professional growth, employees benefit from generous annual leave, a final salary pension scheme, and opportunities to lead innovative digital projects in a collaborative environment. Located in Manchester, the role allows for hybrid working, ensuring a balanced approach to work and life while contributing to meaningful organisational change.
