Tue, 27 Oct 2026">published - Tue, 27 Oct 2026
Job Summary
We’re looking for someone with experience of administration and coordination in a small, busy office or a similar setting, to join an ethical, arts, and community-focused organisation
Job Description
The Coordination Administrator coordinates the day-to-day administration and practical venue support that enable Friction Arts' work. Working closely with the Head of Operations, they manage venue hire enquiries, bookings and agreements; maintain organisational records; coordinate contracts and financial paperwork; and support project delivery, policy reviews, compliance administration and Board meetings.
The post-holder helps keep The Edge organised, welcoming and ready for use. This includes coordinating arrangements with artists and hirers, helping set up and reset spaces, becoming familiar with the building and its equipment, and reporting and following up maintenance or technical issues with colleagues, contractors and specialists.
As a key point of contact for artists, hirers, partners and community members, they communicate clearly, keep information moving between everyone involved and follow agreed actions through to completion. They work independently within agreed procedures, referring requests that need approval or specialist input to the appropriate member of the team.
The post is part time, 32 hours, four days per week.
Job Requirements
We're looking for someone with experience of administration and coordination in a small, busy office or a similar setting. You'll be confident using Microsoft Office, particularly Word and Excel, and comfortable learning new systems.
You'll also need to:
care about social and community-focused work
enjoy administration and understand the difference it makes to a busy team
be comfortable in an informal, creative environment while maintaining clear processes and high standards
be organised, with good attention to detail and a practical approach to solving problems
work independently, manage your workload and keep track of deadlines
communicate clearly and warmly with colleagues, artists, hirers and community members
be comfortable getting to grips with the building and its equipment, identifying practical issues and knowing when to involve a contractor
Job Responsibilities
Office administration:
Responding to general enquiries by email, telephone and in person, welcome visitors to The Edge and direct requests to the appropriate colleague, following up where needed.
Maintain clear and accessible digital and paper filing systems, keeping organisational records up to date and ensuring confidential information is available only to authorised people.
Contracts and financial administration, preparing and collating artists contracts. Liaise with the Finance Officer to ensure invoicing works efficiently.
Coordination of venue hire, including taking and monitoring bookings and ensuring the smooth running of hires alongside the building and duty managers. Policies and staff support, Supporting the Head of Operations with staff and freelancer administration, maintaining confidential records and following up agreed actions.
Project Administration and Monitoring
Support with the scheduling and administration of projects, programmes and production activity.
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Friction Arts in Birmingham employer: Arts Council England
Arts Council England is an exceptional employer, offering a supportive and inclusive work culture that values flexibility and employee well-being. With a focus on professional growth, employees benefit from generous annual leave, a final salary pension scheme, and opportunities to lead innovative digital projects in a collaborative environment. Located in Manchester, the role allows for hybrid working, ensuring a balanced approach to work and life while contributing to meaningful organisational change.
