At a Glance
- Tasks: Lead and inspire a team to enhance visitor experiences and manage our busy hires programme.
- Company: Dynamic arts organisation in Cardiff with a focus on community engagement.
- Benefits: Competitive salary, hybrid working model, and opportunities for professional growth.
- Other info: Join a creative environment with a supportive team and flexible work options.
- Why this job: Make a real impact on visitor services and shape memorable experiences for all.
- Qualifications: Experience in visitor services and strong leadership skills.
The predicted salary is between 39000 - 39000 £ per year.
Contract: Permanent (subject to a three-month probationary period)
Responsible for: Front of House Duty Managers and Volunteers
Salary: £39,000 per annum
Hours: Full time (40-hour contract, including a one-hour paid lunch break). Job share possibilities can also be explored.
Location: Candidates will be based in the office at Chapter in Cardiff. We offer a hybrid model which means that, when possible, you can also work from home.
As our Head of Visitor Services, you'll be at the forefront of developing our visitor services experience, inspiring your team to exceed audience and visitor expectations. You'll do this by ensuring the consistent and exceptional quality of our visitor service offer.
You'll also be responsible for leading the development and implementation of our busy hires programme. This is a key area of our business and contributes financially and creatively to our organisation. Our rooms provide safe and welcoming spaces for a blend of charitable, arts and commercial organisations and you'll lead on relationships with everyone who uses the building through this offer.
Head of Visitor Services in Cardiff employer: Arts Company
As an employer, we are committed to fostering a vibrant and inclusive work culture that celebrates diversity and creativity. Our location in Cardiff allows for rich collaboration with local communities and artists, providing unique opportunities for professional growth and engagement in meaningful projects like the Dream Inheritances exhibition. We prioritise employee development through partnerships with emerging artists and community initiatives, ensuring that every team member can contribute to and learn from impactful cultural dialogues.
