Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the launch and daily operations of a premium flexible workspace in Shoreditch.
- Company: Join a bold, design-led hotel brand at art’otel London Hoxton.
- Benefits: 30 days holiday, discounts, free meals, and access to pay before payday.
- Other info: Be part of an iconic hotel opening with great career growth opportunities.
- Why this job: Shape a flagship workspace and create exceptional member experiences from day one.
- Qualifications: Experience in operations, hospitality, and strong leadership skills required.
The predicted salary is between 45000 - 55000 ÂŁ per year.
We are launching a brand new premium flexible workspace within the new art’otel London Hoxton - a bold, design‑led destination in the heart of Shoreditch that blends elevated hospitality with modern workspaces. We’re looking for an Operations Manager to play a key role in the pre‑opening and launch, before leading the day‑to‑day operations of this flagship workspace. This role is central to delivering an exceptional member experience, strong operational standards and commercial success across co‑working and leased office floors.
What you’ll do:
- Pre‑Opening & launch
- Support senior leadership in defining service standards, tone of voice and the overall workspace experience within the art’otel brand
- Develop and implement operational policies, procedures and SOPs
- Design member journeys, hospitality touchpoints and community programming
- Work closely with project and design teams during build and fit‑out
- Support the selection and set‑up of workspace systems
- Lead recruitment, onboarding and training of front‑of‑house and community teams ahead of opening
- Support soft‑opening activity, operational trials and launch readiness
- Workspace Operations & Member Experience
- Ensure the smooth, efficient and personalised day‑to‑day running of the workspace
- Lead community engagement, events and relationship‑building initiatives
- Act as the main escalation point for member feedback, issues and service recovery
- Team Leadership
- Manage reception, community and support teams
- Rota planning, performance management and ongoing training
- Build a strong, service‑led team culture aligned with hospitality values
- Facilities, Compliance & Commercial Support
- Maintain premium presentation, cleanliness, safety and compliance across all workspace areas
- Manage planned and reactive maintenance
- Support sales activity through show‑space readiness and member tours
- Work closely with the sales team and hotel F&B teams to enhance commercial performance
- Manage operational budgets, support procurement
- Track utilisation, performance trends and feedback to drive continuous improvement
Our benefits:
- 30 days of holiday per year - including bank holidays, increasing with years of service
- PPHE and Radisson Hotel discounts
- Food and Beverage discounts at our restaurants and bars
- Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas.
- Two free meals per day
- Free financial & mortgage advice and 24/7 employee assistance programme
- Access to 40% of your pay before payday through Wagestream
- Vitality at work scheme, with great gym discounts and more
- Free dry cleaning for workwear
- Travel season ticket loan
- Ride to Work Scheme
- Annual team member parties and events
About you:
- Extensive experience in operations within flexible workspace, hospitality or premium service environments
- Confident people leader with a hands‑on, service‑focused approach
- Strong operational, facilities and organisational skills
- Commercially aware, detail‑driven and passionate about hospitality and community
This is a rare opportunity to shape a flagship workspace from day one, embedded within one of London’s most iconic hotel openings. If you feel this exciting next step is the one for you, apply now!
Workspace Operations Manager employer: art'otel
Contact Detail:
art'otel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workspace Operations Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your passion for hospitality and community shine through. Share your ideas on how you’d enhance member experiences and operational efficiency – it’ll make you stand out!
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t just wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and can really set you apart from the crowd.
✨Tip Number 4
Prepare for success! Research the company culture and values, especially around hospitality and community engagement. Tailor your approach to align with what they’re looking for, and come armed with examples of how you’ve excelled in similar environments.
We think you need these skills to ace Workspace Operations Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! We want to see how your experience aligns with our values and how you can contribute to creating an exceptional member experience.
Tailor Your Application: Make sure to customise your CV and cover letter for the Workspace Operations Manager role. Highlight relevant experiences that showcase your operational skills and people leadership. We’re looking for someone who gets what we’re about!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. We appreciate a well-organised application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at art’otel London Hoxton.
How to prepare for a job interview at art'otel
✨Know the Workspace Inside Out
Before your interview, make sure you research the art’otel London Hoxton and its unique offerings. Understand their brand values and how they blend hospitality with workspace design. This will help you align your answers with their vision and demonstrate your genuine interest in the role.
✨Showcase Your People Skills
As an Operations Manager, you'll be leading teams and engaging with members daily. Prepare examples of how you've successfully managed teams or resolved member issues in the past. Highlight your hands-on approach and ability to foster a service-led culture that aligns with hospitality values.
✨Be Ready to Discuss Operational Excellence
Expect questions about your experience with operational policies, procedures, and SOPs. Be prepared to discuss how you've implemented these in previous roles, particularly in flexible workspaces or hospitality environments. Use specific examples to illustrate your detail-driven and commercially aware mindset.
✨Engage with Community Initiatives
Community engagement is key in this role. Think of innovative ideas for member journeys and community programming that you've either implemented or would like to introduce. Show your passion for building relationships and enhancing the member experience, as this will resonate well with the interviewers.