Public Area Team Leader

Public Area Team Leader

Full-Time 30000 - 30000 £ / year (est.) No working from home possible
art'otel

At a Glance

  • Tasks: Lead a team to maintain high cleanliness standards and enhance guest experiences.
  • Company: Join the vibrant art’otel Hoxton, a cultural hotspot in London.
  • Benefits: Enjoy competitive pay, discounts, free meals, and 30 days holiday.
  • Other info: Great career growth opportunities and fun staff events await you!
  • Why this job: Be part of a dynamic team in a stylish hotel with amazing views.
  • Qualifications: Experience in hospitality and a passion for teamwork and guest service.

The predicted salary is between 30000 - 30000 £ per year.

We are recruiting for a Public Area Team Leader for one of the coolest hotels in Hoxton! Long revered as London’s effortlessly cool cultural core, Hoxton’s hip new resident has hit the scene. The 26‑floor art’otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants.

As Our Public Area Team Leader, You Will Receive:

  • Salary: £14.50 per hour
  • Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
  • 50% F&B discount at our restaurants and bars (for your whole party)
  • Start with 30 days holiday per year – incl bank holidays
  • Two free meals per day – including days off if you wish to come in!
  • Access to 40% of your pay before payday through Wagestream!
  • Recommend a Friend scheme – £750
  • BenefitHub – discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work Scheme & free local cycling lessons
  • Travel season ticket loans
  • 24/7 access to our Employee Assistance Programme
  • Rotas published at least two weeks in advance (if applicable)
  • Departmental productivity and service incentive schemes
  • Uniforms provided (if applicable) & free dry cleaning
  • Annual Staff parties and events
  • Company pension plan & award‑winning training

As a Master of your Craft you will…

  • Ensure an efficient operation on the shift and take responsibility for team briefings.
  • Focus on checking guest bedrooms and public areas to ensure that high standards of cleanliness are maintained.
  • Supervise, mentor and develop the Room Attendants assigned to your section.
  • Empower the team to be more involved in the guest experience.
  • Listen to the needs of guests and other team members and adapt to meet them.
  • Have a courteous and professional attitude with guests and team members.
  • Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Public Area Team Leader employer: art'otel

art'otel Hoxton is an exceptional employer, offering a vibrant work culture in one of London's most dynamic areas. With generous benefits including heavily discounted hotel rates, extensive holiday allowance, and a focus on employee development through award-winning training, we empower our team to thrive while enjoying a unique environment filled with art and creativity. Join us to be part of a supportive team that values trust, respect, and commitment, all while working in a stunning location with breathtaking views.

art'otel

Contact Details:

art'otel Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Public Area Team Leader

Tip Number 1

Get to know the hotel vibe! Before your interview, check out art’otel Hoxton’s social media and website. This will help you understand their culture and values, so you can show how you fit right in.

Tip Number 2

Practice your people skills! As a Public Area Team Leader, you'll be interacting with guests and your team all day. Role-play common scenarios with a friend to boost your confidence and communication skills.

Tip Number 3

Show off your leadership style! Think of examples from your past experiences where you’ve mentored or motivated a team. Be ready to share these stories during your interview to demonstrate your ability to empower others.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the art’otel family!

We think you need these skills to ace Public Area Team Leader

Team Leadership
Supervision
Mentoring
Guest Experience Management
Attention to Detail
Communication Skills
Adaptability

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick, especially if it relates to hospitality.

Tailor Your Application:Make sure to tailor your application specifically for the Public Area Team Leader role. Highlight your relevant experience and skills that align with our values of Trust, Respect, Teamwork, Enthusiasm, Commitment & Care. This shows us you’re genuinely interested!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the job. Avoid fluff – we want to know what you can bring to our team!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!

How to prepare for a job interview at art'otel

Know the Hotel Inside Out

Before your interview, take some time to research art’otel Hoxton. Familiarise yourself with its unique features, like the Banksy originals and the overall vibe of Hoxton. This will show your genuine interest in the role and help you connect your answers to the hotel's culture.

Showcase Your Leadership Skills

As a Public Area Team Leader, you'll be supervising and mentoring others. Prepare examples from your past experiences where you've successfully led a team or improved operations. Highlight how you empower others and adapt to their needs, as this aligns with the hotel’s values.

Emphasise Guest Experience

The role focuses on enhancing the guest experience, so be ready to discuss how you would ensure high standards of cleanliness and service. Think of specific instances where you went above and beyond for guests, and be prepared to share these stories during your interview.

Align with Company Values

art’otel Hoxton values Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. Reflect on how these values resonate with you and prepare to discuss how you embody them in your work. This will demonstrate that you're not just a fit for the role, but also for the company culture.